Liseth Palomo
Van Nuys,CA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, giving the most extensive customer service, and maintaining a clean and welcomed environment. Complemented in working in a fast-pace working environment.
Overview
1
1
year of professional experience
Work History
Sales Associate
Zara
07.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Recommended complementary purchases to customers, increasing revenue.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
High School Diploma -
Ulysses S. Grant Senior High School
Van Nuys, CA06.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Goal-Oriented
- Excellent Written and Verbal Communication
- Friendly and Helpful
- Problem-solving skills
- Basic Mathematics
- Ability to Lift 40 pounds
Languages
Spanish
Professional Working
Timeline
Sales Associate
Zara
07.2023 - Current
High School Diploma -
Ulysses S. Grant Senior High School