Liseth Tinoco
Laguna Niguel,CA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Property Manager
Moss and Company
Laguna Niguel, Ca
08.2019 - Current
- Managed invoicing and payment processing operations.
Working knowledge of the requirements of the LIHTC and HUD programs. - Generate monthly recertification/renewal reports for all
properties. - Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file
tracking sheet for each applicant.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays,and schedule changes. - Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Assistant Manager
SK Management Company
Long Beach , Ca
03.2018 - 09.2019
- Followed guidelines when reviewing applicant data to
determine eligibility for economic assistance. - Communicated with people from various cultures and
backgrounds on application process. - Monitor Enterprise Income Verification (EIV) compliance on required sites.
- Responsible for tracking status with resident memos and
ensures month to month fees are billed accurately and timely to resident ledgers. - Maintain and update lease records to ensure accuracy.
Ensure optimal occupancy rates through targeted leasing
efforts. - Implement preventative maintenance plans to extend the life of assets.
- Provides residents, who express interest in vacating, with an approved form to sign and records the notice in the system. Follows up with the resident once the notice is recorded and provides any next steps that may be required.
Real Estate Assistant
Tower Realty and Investments
Compton, Ca
09.2014 - 03.2018
- Verify required documents per CBRE's policies and Real Estate guidelines.
- Organize files and manage document organization such as; listing documents, marketing budgets, due diligence documents, as well as purchase and escrow documents.
- Coordinated appointments to show marketed properties.
Scheduled and coordinate inspections, appraisals, and other necessary appointments. - Assisted in resolving any issues or discrepancies that may arise during the transaction process.
- Drafted offers, listing agreements, etc.
- Performed market research and evaluated competitive property analysis to define competitive listing and sale prices.
- Liaised between clients and vendors and maintained effective lines of communication.
Education
ASSOCIATES DEGREE -
El Camino College
Torrance, CA01.2011
Skills
- Lease administration
- Tenant relations
- Work order monitoring
- Real estate license
- Preventive Maintenance
- Fair housing mandates
- Customer service
- Deadline management
- Document coordination
- Compliance monitoring
Accomplishments
- Oversaw multiple residential family properties totaling over 200 individual units.
- Achieved Satisfactory scoring on MOR through effectively helping with auditing.
Certification
- Fair Housing Certification
- Certified Professional of Occupancy (CPO)- National Affordable Housing Management Association.
- Real Estate Salesperson License - CA Real Estate Commission.
- Transaction Coordinator Certification
Languages
Spanish
Native or Bilingual
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipGig WorkWork Location
RemoteInterests
Drumming
Timeline
Property Manager
Moss and Company
08.2019 - Current
Assistant Manager
SK Management Company
03.2018 - 09.2019
Real Estate Assistant
Tower Realty and Investments
09.2014 - 03.2018
- Fair Housing Certification
- Certified Professional of Occupancy (CPO)- National Affordable Housing Management Association.
- Real Estate Salesperson License - CA Real Estate Commission.
- Transaction Coordinator Certification
ASSOCIATES DEGREE -
El Camino College
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