Liseth Urzua
Beaumont,CA
Summary
Goal-driven National Account Manager experienced in growing territories and building customer loyalty. Well-organized with top strengths in planning, problem solving and project management. Bringing 11 years of progressive sales experience.
Overview
11
11
years of professional experience
Work History
National Account Manager
MarketSource
Alpharetta, GA
02.2021 - Current
- Managed high volume accounts, Factory Motor Parts Nationally, Cal-State Auto Parts, H&H Automotive. Trained sales representatives, did joint sales calls to increase sales.
- Authored intensive sales reports on representatives and customer categories to recommend detailed plans and implement through marketing and promotional programs.
- Pro-actively identified and solved complex problems impacting sales and business direction.
- Gained a thorough understanding of the business model and serve as a liaison between the customer and the organization.
- Visit customers locations to build relationships ensuring customer satisfaction and retention. Increase the volume and revenue from existing clients. Identify and pursue new business opportunities from existing clients as well as new clients.
Aftermarket Sales Manager
MarketSource
Alpharetta, GA
08.2017 - 02.2021
- Created sales plan to achieve revenue and gross profit objectives for aftermarket product sales.
- Built productive professional relationships by gaining deep understanding of operations, account history and growth opportunities.
- Trained and coached staff to share aftermarket product knowledge, sales techniques and best practices.
- Conducted market research and reported on competitors.
- Coordinated Field Reports and distributed to clients.
Commercial Account Manager
Pepboys Auto Parts
Philadelphia, PA
04.2014 - 07.2017
- Maintained current knowledge of emerging industry trends, legislation, coverage, technology and products.
- Recruited, hired and trained new hires to optimize profitability.
- Developed rapport and increased business revenue by hosting lunch-ins and learn events for prospective clients.
- Identified customer needs by asking questions and advising on best solutions.
- Produced sales documents, finalized deals and filed records.
- Conducted tool shows and sales blitz
- Oversaw 11 locations and managed commercial managers.
Education
High School Diploma -
Sierra Vista High School
Baldwin Park, CA06.2009
Skills
- Solution Selling
- Business Growth and Retention
- Sales Pipeline Management
- Cold Calling Expertise
- Business Development
- Sales Tactics
- Account Development
- Account Management
- Strategic Planning
- Marketing Planning
- Staff Training and Motivation
- Proficient at Power Point presentations
- Team leader
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Recognized as Employee of the month for outstanding performance and team contributions.
- Promoted to National Account Manager due to achieving and surpassing revenue goals
Timeline
National Account Manager
MarketSource
02.2021 - Current
Aftermarket Sales Manager
MarketSource
08.2017 - 02.2021
Commercial Account Manager
Pepboys Auto Parts
04.2014 - 07.2017
High School Diploma -
Sierra Vista High School
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