Lisett Nuñez
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property, tenant relations and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
5
5
years of professional experience
Work History
Property Administrator
36 Management
11.2022 - Current
- Completed administrated projects using various software programs, including appfolio, zillow rental manager, excel, smart rent property database management.
- Performed inspections and assessed conditions of units in order to present and lease at market standards.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Updated tenant and unit information to keep current in housing database.
- Handled resident complaints and expedited maintenance requests.
- Facilitated tenant paperwork processing and verification.
- Met with prospective tenants to show property and assess applications or sign leases.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Exercised direct supervision over property staff.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Built relationships with service vendors and submitted associated billing statements.
Assistant Property Manager
El Plan de Lobos
01.2019 - 10.2022
- Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
- Handled resident complaints and expedited maintenance requests.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Explained policies and procedures to tenants and enforced rules.
- Escalated critical issues to property manager to promote immediate resolution.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Checked common areas regularly to keep neat, clean and free of debris.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
- Oversaw daily operations, maintenance and administration of various properties.
- Conducted tours of vacancies with prospective tenants.
- Checked rental eligibility by following company's verification process.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
Real Estate Agent
Compass
07.2022 - Current
- Managed real estate transactions from initiation to closing.
- Showed residential properties and explained features, value and benefits of available homes.
- Managed sales pipeline by actively following up with prospects and hot leads.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Planned and coordinated open house events to move properties.
- Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Advised prospective clients on current market activities and optimal buying or selling choices.
- Maintained current and accurate CRM database of prospective customers.
- Generated lists of properties compatible with buyers' needs and financial resources.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
- Verified accuracy of documentation and fund disbursements for sales.
- Liaised with real estate attorneys to assist with deal-related questions.
- Presented properties to potential buyers to address questions or concerns.
- Conducted thorough needs analysis and pre-qualification with prospective clients to schedule showings.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Called or emailed lapsed clients to inquire about continuing needs.
- Networked with industry contacts to expand knowledge of real estate markets and best practices.
- Attended progress meetings and cold call sessions to hone lead generation skills.
Real Estate Agent
Berkshire Hathaway HomeServices
07.2019 - 06.2022
- Managed real estate transactions from initiation to closing.
- Showed residential properties and explained features, value and benefits of available homes.
- Managed sales pipeline by actively following up with prospects and hot leads.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Planned and coordinated open house events to move properties.
- Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Advised prospective clients on current market activities and optimal buying or selling choices.
- Maintained current and accurate CRM database of prospective customers.
- Called or emailed lapsed clients to inquire about continuing needs.
- Networked with industry contacts to expand knowledge of real estate markets and best practices.
- Attended progress meetings and cold call sessions to hone lead generation skills.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Verified accuracy of documentation and fund disbursements for sales.
- Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
Leasing Agent
Eagle Creek Apartments
01.2019 - 03.2019
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Contacted and followed up with tenants on renewal notices.
- Encouraged prospective tenants to fill out applications after property tours.
- Maintained accurate records of correspondence with and from tenants.
- Escalated critical issues to property manager to deliver immediate resolution.
- Checked rental eligibility by following company's verification process.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Coordinated maintenance and repair requests and contacted contractors for bid proposals.
- Marketed property to prospective tenants by giving tours and pointing out key features.
- Tracked leads using CRM software and followed up with interested parties.
- Built brand loyalty by delivering stellar leasing experience to residents.
- Conducted informative and personalized tours, resulting in new leases.
Education
Real Estate License - Real Estate Broker's License
Chicago Association of Realtors
Chicago, ILHigh School Diploma -
Curie Metropolitan High School
Chicago, IL06.2010
Skills
- Attention to Detail
- Adaptability and Flexibility
- Verbal and Written Communication
- Client Relations
- Lead Follow up
- Service Oriented
- Contract Preparation
- Buyer and Seller Representation
- Leads Prospecting
- MLS Data Entry and Maintenance
- Property Research
- Analytical and Logical Thinking
- Value Estimation
- Purchase Agreement Writing
- Experienced Buyers' Agent
- Knowledge of Leasing and Market Conditions
- New Construction
- Mortgages and Loans
- Monthly Fee and Payment Collection
- Grounds and Facility Inspection
- Sale and Rental Recordkeeping
- Repair Planning
- Deposits Management
- Administrative Leadership
- Local and State Laws
- Operations Management
- Tenant and Owner Liaising
- Maintenance Oversight
- Vacancy Marketing
- Complaints Investigation
- Contract Negotiation
- Decision Making
- Staff Coordination
- Property Management Systems
- Microsoft Office Expertise
- Administrative Tasks
- Resident Support
- Spreadsheet Tracking
- Report Preparation
- File Management
- Invoice Processing
- Organizational Skills
- Networking Abilities
- Marketing and Advertising
- Rent Collection
- Tenant Relations
- Time Management
- Real Estate Law Knowledge
- Project Management
- Problem Solving
- Computer Proficiency
- Property Management Expertise
- Interpersonal Skills
- Lease Administration
- Property Inspections
- Conflict Resolution
- Building Maintenance Coordination
- Vendor Management
- Property Management
- Maintenance Scheduling
- Database Management
- Grounds Maintenance
- Staff Management
- Multi-Family Property Management
- Apartment Maintenance
- Tenant and Eviction Laws
- Property Tours and Inspections
- Licensed Broker
- Entrepreneurial
- Lease Renewals
- Maintenance Knowledge
- Preparing Property Agreements
- Data Entry
- Clear Communication
- Decision-Making
- Construction Project Oversight
- Relationship Building
- Tenant Eligibility Determination
- Social Perception
Languages
Spanish
Native or Bilingual
Timeline
Property Administrator
36 Management
11.2022 - Current
Real Estate Agent
Compass
07.2022 - Current
Real Estate Agent
Berkshire Hathaway HomeServices
07.2019 - 06.2022
Assistant Property Manager
El Plan de Lobos
01.2019 - 10.2022
Leasing Agent
Eagle Creek Apartments
01.2019 - 03.2019
Real Estate License - Real Estate Broker's License
Chicago Association of Realtors
High School Diploma -
Curie Metropolitan High School
Similar Profiles
MANMEET KAUR RANDHAWAMANMEET KAUR RANDHAWA
SUPERVISIOR at SURRY SCHOOL DISTRICT #36SUPERVISIOR at SURRY SCHOOL DISTRICT #36
Alisha Ann AbrahamAlisha Ann Abraham
Inclusive Education Support Worker at Surrey School District 36Inclusive Education Support Worker at Surrey School District 36
Megan KuMegan Ku
Educational Assistant at School District 36Educational Assistant at School District 36
Divisha VermaDivisha Verma
Property Administrator at Precision Property ManagementProperty Administrator at Precision Property Management
Ravneet KaurRavneet Kaur
Property Administrator at Fraser Park RealtyProperty Administrator at Fraser Park Realty