Lisett Rodriguez
San Jose,CA
Summary
Dedicated Resident Manager skilled at overseeing successful residential operations at facility. Manages staff with firm and fair hand to keep all team members focused on safely supporting residents' needs. Successful at handling administrative, building maintenance, and emergency response requirements with calm, level-headed approach.
Overview
13
13
years of professional experience
Work History
Property Manager
Community Housing Development Association
San Jose, CA
10.2024 - 02.2025
- Coordinated move-in, move-out processes with new, former tenants ensuring proper documentation was completed.
- Reviewed rent rolls regularly to identify any discrepancies or arrears owed by current or former tenants.
- Managed the eviction process when necessary in accordance with applicable laws.
- Responded promptly to repair requests from tenants in a professional manner.
Resident Relations Manager
Domus Property Management
01.2023 - 10.2024
- Collaborate with resident services and case managers daily to resolve resident concerns, promoting housing retention and community well-being
- Issue lease violations and corrective actions as needed, ensuring residents comply with property policies and lease terms
- Coordinate Housing Authority inspections, working closely with residents and service providers to ensure compliance and timely scheduling
- Maintain detailed records and reports to support management's understanding of resident trends and operational effectiveness
Property Manager
John Stewart Company
01.2018 - 01.2023
- Successfully managed leasing activities, including property tours, application screening, and resident move-ins, with a strong focus on customer service and maintaining community appeal
- Enhanced property visibility and resident engagement through tailored marketing plans and community-building activities
- Oversaw resident files, ensuring documentation and eligibility were consistently updated and accurate
- Prepared market research reports on competing properties and provided insights to management, contributing to informed decision-making
- Maintained inventory, ordered supplies, and managed office operations to support smooth property functions
Business Manager
ConAm Property Management
01.2012 - 01.2018
- Consistently maintained 98%+ occupancy by implementing proactive leasing strategies and efficient turnover processes
- Processed rental payments and deposits, ensuring timely collection and minimizing delinquency
- Conducted monthly variance reporting, providing management with clear financial insights and budget adherence
- Executed timely lease renewals, supporting resident retention and fostering long-term tenancy
Education
General Education Coursework -
Evergreen Valley College
San Jose, CA01.2012
High School Diploma -
Wilson High School
Santa Clara, CA01.2009
Skills
- LIHTC/PSH/PBV
- Financial Reporting & Invoicing
- One site
- Yardi Voyager
Timeline
Property Manager
Community Housing Development Association
10.2024 - 02.2025
Resident Relations Manager
Domus Property Management
01.2023 - 10.2024
Property Manager
John Stewart Company
01.2018 - 01.2023
Business Manager
ConAm Property Management
01.2012 - 01.2018
General Education Coursework -
Evergreen Valley College
High School Diploma -
Wilson High School
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