Summary
Overview
Work History
Education
Skills
Education - Degrees
Timeline
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Lisette Carrillo

Emeryville,CA

Summary

A highly experienced Front Desk Administrator with 14 years of experience in managing filing systems and responding to inquiries. Possesses a strong ability to input client data in accordance with HIPAA regulations. Proven track record of providing excellent customer service and ensuring efficient operations of the front desk.

Overview

8
8
years of professional experience

Work History

Crisis Department Data Coordinator

Bonita House
Oakland, CA
07.2020 - Current
  • Maintained confidential information of over 750 clients and employees
  • Upheld patient confidentiality and privacy standards in accordance with HIPAA regulations
  • Proficient in Medical Billing
  • Effectively onboarded new staff members and coordinated office setup procedures
  • Organization and time management to manage a variety of tasks effectively
  • Scheduled appointments and managed calendar for the office
  • Maintained a clean and organized reception area and assisted with office filing.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Learned and adapted quickly to new technology and software applications.

Reception/ Front Desk Host

Panoramic Residence
10.2018 - 01.2021
  • Ensured the safety of over 200 residents
  • Duties included signing in guests and contractors with consent from residents, Patrol the premises, Accepting and logging in packages
  • Completed reports, recording observations, information, occurrences, and surveillance activities', actively ensuring the protection of merchandise, property and assets
  • Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.

Office Assistant

Underwraps Costumes
Chatsworth, CA
11.2017 - 09.2018
  • Scanning documents, prepare forms and emails
  • Prepare Invoices; proficient in Quickbooks
  • Handling of costumes: prepared and sent sample clothing to over to manufacturer
  • Coordinated trade shows: prepared samples, directed clients and staff to appropriate stations, assisted in staging photoshoots
  • Experience with Amazon Vendor: Processed timely payments and kept accurate records of transactions
  • Stand-in acting office manager
  • Managed front office operations, greeting visitors, and managed mail.

Receptionist & Accounting Clerk

E/M Coating Services
10.2015 - 06.2017
  • Scanned documents, forms and emails
  • Prepared Invoices, proficient in Quickbooks
  • Handled checks
  • Managing organization’s emails, preparing letters, templates and documents, handling mail, answering phones and reception greeting
  • Scanned documents, forms and emails.

Education

Associate of Arts - Psychology

Los Angeles Mission College
Sylmar, CA

Bachelor of Arts - Psychology

University of Arizona
Tucson, AZ
05.2025

Skills

  • Customer Service
  • Information Verification
  • Quality Control
  • Statistical Modeling
  • Data Validation

Education - Degrees

  • Associate's Degree, Psychology, Los Angeles Mission College
  • In Progress: Bachelor of Arts, Psychology, 05/25

Timeline

Crisis Department Data Coordinator

Bonita House
07.2020 - Current

Reception/ Front Desk Host

Panoramic Residence
10.2018 - 01.2021

Office Assistant

Underwraps Costumes
11.2017 - 09.2018

Receptionist & Accounting Clerk

E/M Coating Services
10.2015 - 06.2017

Associate of Arts - Psychology

Los Angeles Mission College

Bachelor of Arts - Psychology

University of Arizona

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Lisette Carrillo