Service-driven professional with a background in the social working sector.
Experience in the medical field being trained as a Pediatric Dental Assistant.
Patient Support Representative experience as a liaison between Department of Social and Health Services and hospital Patients.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Verified Patients' eligibility and claims status/ with WA State Department of Health. Was the Patients mediator between WA State Government procedures and paperwork.
Maintained hundreds of Patients Accounts determining eligibility with DSHS.
Prepared Patient Charts, pre-admissions and consent forms as necessary.
Maintained strict patient and physician confidentiality.
Identified and resolved patient billing and payment issues.
Updated Patient financial information to guarantee accuracy.
Oversaw the Department one day per week. Was lead and also trained new staff regularly.