Motivated Shift Leader experienced in supervising daily operations and training new employees. Skilled in health compliance and inventory management, consistently driving performance and ensuring a positive customer experience.
Overview
7
7
years of professional experience
2017
2017
years of post-secondary education
1
1
Certification
Work History
Shift Leader
El Pollo Loco
Las Vegas, Nv
07.2025 - Current
Ensured compliance with health and safety regulations during shifts.
Resolved customer complaints promptly to maintain satisfaction levels.
Conducted regular quality checks on beverages and food items served.
Assisted in training new employees on shift operations.
Resolved customer complaints promptly and professionally.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Shift Leader
Starbucks
Las Vegas, Nevada
05.2019 - 07.2025
Supervised daily operations to ensure smooth store functionality.
Trained new partners on customer service and beverage preparation standards.
Managed inventory and restocked supplies for efficient workflow.
Ensured compliance with health and safety regulations during shifts.
Assisted in training new employees on shift operations.