Lisette Duester
Haiku,USA
Summary
Determined sales and marketing professional with over 8 years of expertise in forming strategic relationships and retaining major accounts to grow sales channels. Ready to be part of a team and achieve company goals.
Overview
17
17
years of professional experience
Work History
UX Designer - Generalist
Self-employed
03.2023 - Current
- Set up my website DesignedbyLD; To start my company. I conduct all aspects of UX Design process to create user front and centered inclusive designs
- Working to meet customers and Users expectations
- Ideate; create, low-fi, hi-fi prototype; research and testing with participants.
- Managed cohesive design quality across 10+ projects, adhering to prescribed themes and functional choices.
Key Account Manager
Off Grid Solutions, start-up
08.2016 - 08.2018
- Provide superior team leadership, bridge function with Head office
- Drive B2B Sales and maintain customer relations
- Create sales projects, design mockups, present to stakeholders and clients
- Great team player, hands-on, create a good (work) vibe.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
Senior Project Manager
Graphic House
01.2008 - 07.2009
- Create and helped design over 25 projects for new build Real estate campaigns
- Flyers, banners, brochures, Open house days, meet and greet at location
- Optimizing strategies to meet consumer demand.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
- Monitored project progress, identified risks and took corrective action as needed.
Education
UX Design Certificate - Information Technology
Google
San Francisco05.2023
Real Estate Principle, Real Estate Practice, Legal Aspects of Real Estate -
Certificates Real Estate
San Francisco, CA01.2019
Real Estate -
University of Applied Sciences Amsterdam (Hoge School Van Amsterdam)
Amsterdam, Netherlands04.2004
Skills
- Sales B2B
- Sales Presentations
- Excellent Communication
- Relationship Building
- Result driven
- Detail-oriented
- Client acquisition
- Advertising knowledge
- Problem-solving abilities
- Figma / Adobe XD / Google Slides / Canva
- Organizational Skills
- Communication Planning
Aboutme
Dutch & US citizenship, Haarlem, Netherlands, English, Dutch, functional German, Haiku, Maui, HI, 2014, Netherlands, San Francisco, USA
Timeline
UX Designer - Generalist
Self-employed
03.2023 - Current
Key Account Manager
Off Grid Solutions, start-up
08.2016 - 08.2018
Senior Project Manager
Graphic House
01.2008 - 07.2009
UX Design Certificate - Information Technology
Google
Real Estate Principle, Real Estate Practice, Legal Aspects of Real Estate -
Certificates Real Estate
Real Estate -
University of Applied Sciences Amsterdam (Hoge School Van Amsterdam)
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