Detail-oriented and knowledgeable at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
26
26
years of professional experience
Work History
Receptionist /Chiropractic Assistant
Burghealth Chiropractic And Wellness
02.2022 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Answered phones to respond to customer questions, provide information and schedule appointments.
Assisted chiropractor during patient exams to implement treatment plans quickly.
Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Collected and documented patient medical information such as blood pressure and weight.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Followed appropriate procedures to minimize patient's exposure to radiation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Veterinary Technician
Cedar Lane Animal Clinic
02.2006 - 04.2020
Restrained animals to protect veterinarians from potential harm.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Administered medications to animals in treatment and documented changes in condition.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Recorded symptoms and documented medical observations to inform treatment decisions.
Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
Collected and prepared specimens for laboratory testing.
Performed fecal examinations, urinalysis and bloodwork.
Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
Chief Executive Officer
Doves For Love
03.1998 - 06.2008
Established foundational processes for business operations.
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Built productive relationships with industry partners and competitors to support strategic business objectives.
Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
Scheduled and managed bookings for clients requesting service for life altering events.
Head of handling company financial accounts payable/receivable.
Delivered training to 100+ doves for entertainment purposes, creating successful performances and
satisfied clientele.
Provided quality service to up to 20 events per month, coordinated with event planners, and
communicated with guests to ensure a positive and safe releasing experience.
Education
High School Diploma -
Hackensack High School
Hackensack, NJ
06.1988
Certificate of Cosmetology - Cosmetology Education
Bergen County Technical Schools
Hackensack, NJ
09.1985
Skills
Technical Support
Documentation and Reporting
Organization Skills
Time Management
Data Entry
Project Coordination
Office Management
Customer/Client Relations
Verbal and Written Communication
Office Equipment Operations
Timeline
Receptionist /Chiropractic Assistant
Burghealth Chiropractic And Wellness
02.2022 - Current
Veterinary Technician
Cedar Lane Animal Clinic
02.2006 - 04.2020
Chief Executive Officer
Doves For Love
03.1998 - 06.2008
High School Diploma -
Hackensack High School
Certificate of Cosmetology - Cosmetology Education
Chiropractic Clinical Intern at Hageman Chiropractic Health Center, Thrive Rehab and Wellness, Demarco Chiropractic, Grande Chiropractic, University at Buffalo Neurosurgery Chiropractic ClinicChiropractic Clinical Intern at Hageman Chiropractic Health Center, Thrive Rehab and Wellness, Demarco Chiropractic, Grande Chiropractic, University at Buffalo Neurosurgery Chiropractic Clinic