Lisette Korson
Kalkaska,MI
Summary
Dynamic operations leader with a proven track record at Devotional Cleaners and Lawn Care, LLC, enhancing operational efficiency and customer satisfaction. Excelled in documentation and reporting, alongside advanced interpersonal skills, to drive business growth. Expert in human resources and proficient computer skills, achieving significant improvements in organizational processes and team collaboration.
Overview
16
16
years of professional experience
Work History
Owner, Operator
Devotional Cleaners and Lawn Care, LLC
05.2019 - 10.2023
- Kept all building areas and equipment functional and well-organized to promote business
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Developed and nurtured lasting customer relationships by projecting professional image
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Maintained and processed invoices, deposits, and money. Managing accounts payable, accounts receivable and business expense processing.
- Managed payroll processing, ensuring employees were accurately compensated in a timely manner each pay period.
Operations Manager Assistant
Woodland Creek Furniture
02.2016 - 09.2019
- Maintained and processed invoices, deposits, and money logs.
- Reviewed open purchase orders for integrity, accuracy and completeness of vendor information.
- Coordinated with other departments as needed for approval or clarification on invoiced items, promoting effective cross-functional collaboration throughout the organization.
- Facilitated timely payments by monitoring accounts payable aging reports and prioritizing high-risk items.
- Assisted with month-end closing tasks, ensuring timely completion of financial statements.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Organized new employee orientation schedules for new hires.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Responded to employee inquiries regarding benefits and other HR topics.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
Accounts Payable Analyst
GMR Marketing - Global Headquarters
10.2007 - 06.2010
- Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing.
- Managed complex accounting projects and special assignments.
- Collaborated with procurement team to ensure accurate purchase order issuance, enhancing overall process efficiency.
- Entered figures using 10-key calculator to compute data quickly.
- Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
Education
Accounting
Northwestern Michigan College
Traverse City, MIHigh School Diploma -
Milwaukee Area Technical College
Milwaukee, WI06-1997
Skills
- Operations management
- Documentation and reporting
- Human resources
- Proficient computer skills
- Advanced interpersonal skills
- Extensive organizational skills
- Superb clerical skills
- 10-key skills
- Outstanding time management skills
- Dynamic communication skills
Timeline
Owner, Operator
Devotional Cleaners and Lawn Care, LLC
05.2019 - 10.2023
Operations Manager Assistant
Woodland Creek Furniture
02.2016 - 09.2019
Accounts Payable Analyst
GMR Marketing - Global Headquarters
10.2007 - 06.2010
Accounting
Northwestern Michigan College
High School Diploma -
Milwaukee Area Technical College
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