Summary
Overview
Work History
Education
Skills
Accomplishments
I enjoy working out and having coffee with friends.
Timeline
Generic

Lisette Lopez

Bryan,TX

Summary

Dedicated, empathetic and personable Medical Assistant offering 11 years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.

Overview

13
13
years of professional experience

Work History

Medical Assistant

Brazos Valley Dermatology
02.2021 - Current
  • Prepared examination rooms with necessary equipment and supplies, creating a comfortable environment for patients.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Also, assisted with punch biopsies, bacterial cultures, incision and draining of cysts.
  • SRT technician (Superficial Radiation Therapy)
  • Enhanced patient experience by providing compassionate care and thorough education on skincare routines.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Oriented and trained new staff on proper procedures and policies.

Medical Assistant

U.S. Dermatology Partners
01.2013 - 01.2021
  • Assisted physicians by preparing patients for procedures, including skin shave biopsies, skin punch biopsies. Also, bacterial cultures, KOH prep and scabies oil prep.
  • Gathered health history and information about current medical issues from patient.
  • Tracked inventory for exam rooms and expiration logs.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Sterilized medical instruments to streamline procedural use.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Enhanced patient experience by providing compassionate care and thorough education on skincare.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Retail Assistant Manager

Body Central Corp.
01.2011 - 01.2013
  • Positively impacted product relevance through careful distribution, merchandising and display techniques.
  • Coached and empowered employees by creating and sharing motivational vision plans.
  • Built loyal customer base by delivering excellent service and stocking in-demand products.
  • Collaborated with staff to maximize customer satisfaction.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
  • Contributed to merchandising ideas at team sales meetings to increase sales.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Restocked inventory upon shipment arrival.

Education

GED -

Bryan Adult Learning Center
Bryan, TX
4 2008

Skills

  • Charting expertise
  • HIPAA compliance
  • Professional bedside manner
  • Medical billing while scribing
  • Understands medical procedures
  • Stocking supplies
  • Medical terminology knowledge
  • Bilingual in Spanish and English
  • Calm and level-headed under duress
  • Familiar with EMA Dermatology EMR
  • Suture removal
  • Equipment Sterilization
  • Skin biopsy assistance
  • Reliable team player
  • Compassionate

Accomplishments

  • Trained new staff on M.A. duties.
  • Consistently maintained high customer satisfaction ratings.
  • Promoted from Medical assistant to Lead Medical Assistant.
  • Recognized as a "Rock star" employee by HR for outstanding performance and team contributions.
  • Chosen as the sole Medical Assistant (from a pool of four experienced Medical Assistants) to assist Dr. Jones during government imposed shut downs to medical offices.
  • Proficient in providing Spanish translation for patients during medical visits in a clear and concise manner.

I enjoy working out and having coffee with friends.

I enjoy working out when I have free time or catching up and having coffee with friends. 

Timeline

Medical Assistant

Brazos Valley Dermatology
02.2021 - Current

Medical Assistant

U.S. Dermatology Partners
01.2013 - 01.2021

Retail Assistant Manager

Body Central Corp.
01.2011 - 01.2013

GED -

Bryan Adult Learning Center

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Lisette Lopez