Lisette Moreno
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Community Service Associate
Humane Society of Silicon Valley
09.2022 - Current
- Independently solved client needs in high-stress, fast-paced, and emotionally sensitive environments
- Carefully reviewed animal/client information to arrange tailored courses of action, guaranteeing client access to services and the safety of animals involved.
- Coordinated end of life services for ailing and injured animals, including scheduling euthanasia services and receiving deceased animals for care of body services.
- Closely collaborated with partner shelters, and local rescue groups, to transfer animals in and out of HSSV care.
- Spearheaded initiatives directed toward Spanish-speaking clients to ensure quality and comprehensive information about shelter services
Admin Assistant
Bishop-Barry, APLC
06.2020 - 07.2021
- Independently managed reception desk, i.e., welcomed clients, sorted mail, received and transferred calls, scheduled meetings, and organized case files in chronological, alphabetical, numerical orders, and by case number
- Acted as the primary point of contact between various firms across California to ensure all relevant parties had access to vital, confidential information pertaining to each legal matter.
- Worked side by side with office secretaries and paralegals to produce necessary form interrogatories relevant to each case in a timely manner.
- Stayed up to date with all current cases under the firm’s management, and maintained meticulous records of any and all changes made.
Education
B.A. - Politics
The University of California, Santa Cruz
06.2022
Skills
- Strong attention to detail
- Excellent customer service
- Highly compassionate
- Strong sense of task prioritization
- Spanish translation
- Training and facilitation
- Data collection
- Problem-solving
- Teamwork and collaboration
- Adaptability and flexibility
- Emotional awareness
Timeline
Community Service Associate
Humane Society of Silicon Valley
09.2022 - Current
Admin Assistant
Bishop-Barry, APLC
06.2020 - 07.2021
B.A. - Politics
The University of California, Santa Cruz