Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisette Negron

Marlton,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a full-time position that offers professional challenges utilizing interpersonal and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Population Health Coordinator

Clare Medical Of New Jersey
07.2020 - Current
  • Established and maintained effective communication with staff, physicians and partner organizations to promote high quality patient care.
  • Implemented successful healthcare program through professionalism, quality of care, and patient satisfaction.
  • Scheduled wellness visits, managed gaps in diagnoses and quality measures
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Analyzed complex medical records to identify discrepancies in accuracy and completeness.
  • Communicated effectively with staff, patients, and insurance companies by email and telephone.
  • Followed up with medical staff regarding missing information in patient records.
  • Created customized workflows to improve processes, and meet quality goals
  • Verified provider documentation accurately supported diagnoses and procedures coded.
  • Consulted with providers for clarification of conflicting or ambiguous clinical data.

Direct Support Professional

Royal Community Support
07.2019 - Current
  • Assisted disabled clients to support independence.
  • Maintained clean, safe, and well-organized patient environment.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Patient Care Coordinator

Clare Medical Of New Jersey
02.2020 - 07.2020
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Worked closely with patients to deliver excellent and direct individualized patient care.
  • Delivered excellent patient experiences and direct care.
  • Provided support and guidance to patients and families to navigate healthcare systems.
  • Answered incoming calls, completed patient onboarding, and addressed patient concerns.
  • Facilitated communication between patients and various departments and staff.
  • Helped address client complaints through timely corrective actions and appropriate referrals.

Chemical Dependency Technician

Sunrise Detox Center
10.2018 - 02.2020
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Completed patient intakes.
  • Administered drug screenings.
  • Treated clients and families with respect and dignity.
  • Charted on each patient daily.
  • Maintained patient records, documenting changes in patient condition.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Took patient blood pressure and pulse rate, reporting findings in health charts.
  • Participated in patient education, helping to reinforce concepts and treatment plans.

Direct Support Professional - Group Home

Quest Inc.
06.2018 - 10.2018
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Assisted disabled clients to support independence and well-being.
  • Supervised daily activities and provided assistance to staff.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Recorded status and duties completed in logbooks for management.

Direct Support Professional - Group Home

Kelsch Associates
08.2017 - 05.2018
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Transported clients to medical and dental appointments to provide support.
  • Developed rapport to create safe and trusting environment for care.
  • Supervised daily activities and provided assistance to staff.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Completed regular check-ins and progress report for each client.

Education

Associate of Science - Nursing

Rowan College At Burlington County
Mount Laurel, NJ
08.2025

NHA Certified Clinical Medical Assistant (CCMA) - Medical Assisting

Harris School of Business - Cherry Hill
Cherry Hill, NJ
08.2016

Skills

  • Performance Goals
  • Compassionate Care
  • Program Rollout
  • Health and Wellness Management
  • Quality Patient Care
  • Workflow Coordination
  • Spreadsheet Tracking
  • Electronic Charting
  • Teamwork and Collaboration
  • HIPAA Guidelines
  • Clinical Quality Program Standards
  • Manage Records
  • Problem Identification
  • Patient Care Assessment
  • Patient Screening
  • Appointment Coordination
  • Call Transfers
  • Clinical and Administrative Support
  • Good Telephone Etiquette
  • Written Communication
  • Crisis Situations
  • Observational Skills

Certification

  • First Aid/CPR/AED Certified - [Expiration: 11/2024]
  • CCMA - Certified Clinical Medical Assistant [2016-2019]

Timeline

Population Health Coordinator

Clare Medical Of New Jersey
07.2020 - Current

Patient Care Coordinator

Clare Medical Of New Jersey
02.2020 - 07.2020

Direct Support Professional

Royal Community Support
07.2019 - Current

Chemical Dependency Technician

Sunrise Detox Center
10.2018 - 02.2020

Direct Support Professional - Group Home

Quest Inc.
06.2018 - 10.2018

Direct Support Professional - Group Home

Kelsch Associates
08.2017 - 05.2018

Associate of Science - Nursing

Rowan College At Burlington County

NHA Certified Clinical Medical Assistant (CCMA) - Medical Assisting

Harris School of Business - Cherry Hill

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Lisette Negron