Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
Generic

LISETTE PRADO VALENCIA

Vancouver

Summary

Sales professional with a strong track record in driving revenue growth through exceptional customer service and strategic merchandising. With 6 years of experience, excels in fostering positive team dynamics and optimizing operations to enhance the customer experience. Adept at building lasting relationships and implementing innovative solutions to increase sales and customer loyalty.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Breastfeeding Peer Counselor

Sea Mar Community Health Center Burien
04.2025 - Current
  • Enhanced community health outcomes by educating families on the benefits of breastfeeding for both mother and child.
  • Improved client satisfaction by maintaining up-to-date knowledge on breastfeeding techniques, resources, and best practices.
  • Maintained detailed records of client interactions, ensuring accurate documentation for reporting purposes and continuity of care across appointments.
  • Collaborated with local WIC offices to provide targeted outreach efforts aimed at reaching underserved communities.

SALES ASSOCIATE

Carters
08.2024 - Current
  • Deliver exceptional customer service, driving sales through product knowledge and personalized recommendations. Consistently meet targets and contribute to team success.
  • Maximize sales performance by implementing effective merchandising strategies. Analyze customer trends to optimize product placement and boost revenue.
  • Foster positive team dynamics, supporting colleagues during peak periods. Participate in cross-functional projects to enhance store operations and customer experience.

MOBILE EXPERT/SALES

T-Mobile
02.2022 - 08.2023
  • Drove sales growth through personalized customer solutions. Consistently exceeded targets, boosting store revenue. Developed deep product knowledge to enhance customer experience.
  • Prioritized customer needs, resolving complex issues efficiently. Maintained high service standards during peak periods. Built lasting relationships, driving repeat business and referrals.
  • Fostered enduring customer relationships, resulting in a notable increase in repeat business and referrals, enhancing overall store performance.
  • Cultivated enduring customer relationships, fostering loyalty and generating referrals. Adeptly resolved complex issues, maintaining service excellence.

HOSPITAL ENVIRONMENTAL ATTENDANT

Peace health
10.2022 - 06.2023
  • Maintained hospital cleanliness standards, ensuring sterile environments. Collaborated with medical staff to address urgent sanitation needs, enhancing patient safety.
  • Coordinated with nursing teams to prioritize room turnovers. Implemented efficient cleaning protocols, reducing patient wait times and improving overall satisfaction.
  • Streamlined waste management processes, leading to a notable reduction in disposal costs. Consistently met or exceeded cleanliness benchmarks set by hospital administration.
  • Proposed and implemented eco-friendly cleaning solutions, aligning with hospital sustainability goals. Adapted quickly to new infection control measures during health crises.
  • Provided compassionate assistance to patients and visitors, enhancing the hospital experience. Mentored new team members on best practices for environmental services.

FRONT DESK ASSOCIATE

Oscars Flooring
01.2021 - 01.2022
  • Welcomed guests, managed reservations, and coordinated with installation teams to ensure smooth operations. Improved customer satisfaction through attentive service.
  • Maintained meticulous records of inventory, appointments, and client preferences. Implemented a new filing system that enhanced efficiency in daily tasks.
  • Resolved customer inquiries promptly, reducing wait times and improving overall experience. Consistently met or exceeded monthly customer satisfaction targets.
  • Proposed and implemented a digital scheduling system, significantly reducing booking errors and enhancing productivity across departments.

SALES MANAGER

Aldo Group
07.2020 - 01.2021
  • Led sales team to exceed targets, implemented strategic initiatives driving revenue growth, and optimized customer acquisition processes.
  • Pioneered new sales techniques, revamped training programs, and introduced data-driven decision-making, resulting in improved team performance.
  • Fostered strong partnerships with cross-functional teams, enhancing product knowledge and aligning sales strategies with company goals.
  • Mentored and developed sales representatives, implementing performance improvement plans that led to increased individual and team success.

SALES ASSOCIATE/CUSTOMER SERVICE

Carters
07.2018 - 01.2020
  • Delivered exceptional customer service, boosting sales and client satisfaction. Managed inventory, resolved issues, and contributed to team success.
  • Consistently exceeded sales targets through effective product knowledge and personalized customer approach. Implemented strategies to reduce wait times.
  • Maintained meticulous records of transactions and inventory, ensuring accuracy. Adhered to company policies, contributing to loss prevention efforts.

Education

GED - undefined

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Vancouver, WA
07.2021

Skills

  • Time Management
  • Creative Thinking
  • Customer Service
  • Team Leadership
  • Problem Solving
  • Project Management
  • Data Analysis
  • Sales (Expert)

LANGUAGES

Spanish (Highly proficient)

Certification

BLS Certification

8/26/2025

Timeline

Breastfeeding Peer Counselor

Sea Mar Community Health Center Burien
04.2025 - Current

SALES ASSOCIATE

Carters
08.2024 - Current

HOSPITAL ENVIRONMENTAL ATTENDANT

Peace health
10.2022 - 06.2023

MOBILE EXPERT/SALES

T-Mobile
02.2022 - 08.2023

FRONT DESK ASSOCIATE

Oscars Flooring
01.2021 - 01.2022

SALES MANAGER

Aldo Group
07.2020 - 01.2021

SALES ASSOCIATE/CUSTOMER SERVICE

Carters
07.2018 - 01.2020

GED - undefined

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