Lisette Rodriguez
Palm Bay
Summary
Experienced with maintaining order and safety within school setting. Utilizes effective communication to manage student behavior and resolve conflicts. Knowledge of school policies and procedures, ensuring structured and supportive environment.
Overview
14
14
years of professional experience
Work History
Aftercare Floater
Pineapple Cove Classical Academy
01.2025 - Current
- Observed and monitored scholars play activities to promote a safe environment.
- Assisted in snack time, bathroom breaks and homework assignments.
- Assisted in scheduled activities inside and outdoors.
- Other assignments as needed.
Cafeteria Monitor & Recess
Pineapple Cove Classical Academy
08.2022 - Current
- Monitored students behavior by circulating and interacting with scholars during meal times.
- Circulated throughout the cafeteria assisting scholars with opening meal items, milk cartons, cleaning up minor spills and throwing out trash.
- Report any accidents and incidents to admin, nurse and teachers.
- Lined up scholars for existing the cafeteria.
- Addressed scholars on the microphone if needed.
- Preformed other duties as assigned.
- Monitored scholars activities to verify safety and wellbeing on the playground during recess for 6th graders.
Customer Service Associate
CVS Pharmacy
04.2018 - 12.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Helped customers complete purchases, locate items, and join reward programs.
- Utilized POS system to handle customer cash and credit card transactions.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Retail Sales Representative
AT&T
09.2012 - 07.2017
- Greeted customers in a timely fashion while quickly determining their needs
- Recommended merchandise to customers based on their needs and preferences
- Responded to customer questions and requests in a prompt and efficient manner
- Maintained knowledge of current sales, promotions, and policies regarding payments, exchanges and security practices
- Contributed to team success by exceeding team sales goals by 100%
- Completed all cleaning, stocking and organizing tasks in assigned sales area
- Built relationships with customers to increase likelihood of repeat business
- Processed cash and credit payments rapidly and accurately
- Explain options to customers and recommend best fit choices
- Knowledge of all available phones, tablets and streaming services
Sales Representative/ Sales Support Representative
AT&T
09.2011 - 09.2012
- Greeted customers and ascertained customers' needs
- Helped customers with questions, problems and complaints in person and via telephone
- Demonstrated use and care of merchandise
- Stocked shelves and supplies and organized displays
- Answered questions regarding the store and its merchandise
- Organized racks and shelves to maintain the visual appeal of the store
- Process payments
Office Assistant
Kristom Woodworking Inc
03.2011 - 08.2011
- Opened and properly distributed incoming mail
- Answered and managed incoming and outgoing calls while recording accurate messages
- Maintained a clean reception area, including lounge and associated areas
- Screened all visitors and directed them to the correct employee or office
- Scanned documentation and entered into the database
- Type proposals for staff
- Filing, faxing and email documents for clients
Education
Associate of Arts - Liberal Arts
Queensborough Community College
01.2010
Skills
- Dedicated team player
- Safety awareness
- Multitasking
- Excellent communication
- Problem-solving
- Attention to detail
- CPR certified
- Professionalism
Timeline
Aftercare Floater
Pineapple Cove Classical Academy
01.2025 - Current
Cafeteria Monitor & Recess
Pineapple Cove Classical Academy
08.2022 - Current
Customer Service Associate
CVS Pharmacy
04.2018 - 12.2019
Retail Sales Representative
AT&T
09.2012 - 07.2017
Sales Representative/ Sales Support Representative
AT&T
09.2011 - 09.2012
Office Assistant
Kristom Woodworking Inc
03.2011 - 08.2011
Associate of Arts - Liberal Arts
Queensborough Community College
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