Personable and organized individual with strong multitasking abilities and excellent communication skills. Familiar with office software and data entry. Committed to supporting team efficiency and ensuring smooth operations.
Overview
3
3
years of professional experience
Work History
Child Caregiver
Monique Fernandez
02.2022 - 06.2023
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Ensured child safety through diligent supervision and adherence to established protocols.
Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Collaborated with parents to develop individualized care plans addressing specific needs of their children.
Assisted with homework completion, reinforcing subject matter comprehension and academic success.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Fostered emotional development by providing support, guidance, and encouragement during challenging situations.
Provided transportation to extracurricular activities, ensuring punctuality and fulfilling parental requests.
Read stories, sang songs and facilitated creative play.
Clerk
Phoenix Pharmacy
02.2020 - 10.2020
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Maintained filing system and organized customer documents for easy retrieval of information.
Enhanced customer service with timely and accurate information when handling inquiries.
Purchased and maintained office supplies.
Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Education
High School Diploma -
Fullerton High School
Fullerton, CA
No Degree - Social Services
Cypress College
Cypress, CA
Skills
Telephone etiquette
Customer satisfaction
Cash management
Administrative support
Filing systems
Administrative tasks
Prioritization
Document management
Processing mail
Operations support
Verbal and writing communication
Handling payments
Scanning and copying
Confidentiality
Multitasking Abilities
Customer communication
Time management
Problem-solving
Flexible and adaptable
Organizational skills
Microsoft office
Customer service
Teamwork and collaboration
Languages
Spanish
Native or Bilingual
Timeline
Child Caregiver
Monique Fernandez
02.2022 - 06.2023
Clerk
Phoenix Pharmacy
02.2020 - 10.2020
High School Diploma -
Fullerton High School
No Degree - Social Services
Cypress College
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