Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Lisette Sanchez

Tacoma

Summary

Dynamic Fast Food Manager with proven expertise at Carl's Jr., excelling in customer service and team leadership. Successfully enhanced operational efficiency, driving sales through effective inventory management and staff training. Recognized for optimizing profits while fostering strong relationships with both employees and customers, ensuring compliance with food safety standards.

Overview

4
4
years of professional experience

Work History

Fast Food Manager

Carl's Jr
Tacoma
12.2021 - Current
  • Developed and implemented customer service standards for staff to follow.
  • Resolved customer complaints in a timely manner while maintaining excellent customer relations.
  • Managed team of 10-15 employees in fast-paced environment.
  • Monitored daily operations of the restaurant, including inventory control and ordering supplies.
  • Organized promotional events at the store to draw in more customers.
  • Ensured compliance with all local health regulations related to food safety.
  • Performed administrative duties such as payroll processing, bookkeeping tasks.
  • Supervised stock levels of kitchen ingredients ensuring freshness of food served.
  • Coordinated with suppliers regarding delivery schedules and pricing issues.
  • Adhered to company policies and procedures while enforcing them among all employees.
  • Trained new employees on food preparation, cash handling, and customer service techniques.
  • Maintained accurate financial records, such as sales receipts and invoices.
  • Regularly inspected restaurant premises to ensure cleanliness standards were met.
  • Assessed employee performance on a regular basis and provided constructive feedback for improvement.
  • Strengthened employee performance ratings and trained staff on system efficiencies while supervising crew members, delivering optimal productivity.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
  • Optimized profits by controlling food, beverage and labor costs.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

Education

High School Diploma -

Newport High School
Bellevue, WA
06-2025

Skills

  • Customer service
  • Inventory management
  • Team leadership
  • Sales analysis
  • Cash handling
  • Food safety

Languages

Spanish
Limited

References

References available upon request.

Timeline

Fast Food Manager

Carl's Jr
12.2021 - Current

High School Diploma -

Newport High School

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