Lisette Sanchez
San Bernardino,CA
Summary
Dedicated education support professional with a proven track record in assisting students throughout their college careers. Demonstrates excellent initiative and independent follow-through, coupled with meticulous attention to detail. Committed to fostering student success through effective guidance and support.
Overview
10
10
years of professional experience
Work History
Assistant Director
The Claremont Colleges Services
Claremont, CA
08.2023 - Current
- Secured contracts with assistive technology vendors for The Claremont Colleges.
- Oversees assistive technology resources for students, delivering training to faculty, staff, and students.
- Organized continuous professional development programs focused on assistive technology for staff, students, and faculty.
- Created comprehensive training videos and guides for students and faculty.
- Cultivated enduring rapport and confidence among faculty.
- Supervised capstone projects in collaboration with KGI.
- Managed the overall operations of the testing center and staff.
- Contributed to the creation and maintenance of financial reports and budgets.
- Fostered collaboration among all seven schools and their disability offices.
- Optimized procedures to ensure SDRC's importance as a resource for colleges.
- Facilitated team meetings to discuss progress and address challenges.
- Developed protocols for handling confidential information within the organization.
- Meet with stakeholders to address issues, and implement solutions.
- Evaluated individual and team business performance and identified opportunities for improvement.
Office Manager
The Claremont Colleges Services
Claremont, USA
01.2019 - Current
- Company Overview: Student Disability Resource Center
- Serves as an event resource supporting faculty, staff, and students.
- Implemented modifications to testing center to accommodate increasing student demands.
- Oversaw student staff operations while ensuring adherence to proctoring protocols.
- Processed purchase orders and requisitions while ensuring compliance with financial guidelines.
- Supervises testing staff, coordinating schedules and timesheets.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Interpreted and communicated work procedures and company policies to staff.
- Managed, scheduled and coordinated office functions and activities for employees.
- Ordered supplies and equipment to maintain adequate inventory levels.
Testing Services Coordinator
The Claremont Colleges Services
Claremont, USA
06.2015 - 01.2019
- Company Overview: Student Disability Resource Center.
- Contributed to report and budget development as well as monitoring expenditures.
- Developed foundational practices to enhance testing operations.
- Developed instructional manual to enhance user experience at the testing center.
- Revamped the center addressing expanding student demands.
- Facilitated seamless exam processes through collaboration between students and faculty.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
Education
Bachelor of Arts - Communication Studies and Paralegal Studies
Chaffey College
Rancho Cucamonga, CA06.2023
Skills
- Accessible Information Management (AIM)
- Assistive Technology: Kurzweil 3000, Speechify, Adobe, Word and built in tools
- Speech-to-Text technology: Dragon Naturally Speaking
- Educational Material Adaptation (Alternative Format)
- Workday
- Events Management System (EMS)
- Regulatory Policy Writing
- Thorough Document Review
- Developing Handbooks
- Annual Reporting
- Contract Management
- Team operations/management
- Staff development
- Support and advocacy for individuals with disabilities
- Understanding of Accessibility Resources
References
References available upon request.
Timeline
Assistant Director
The Claremont Colleges Services
08.2023 - Current
Office Manager
The Claremont Colleges Services
01.2019 - Current
Testing Services Coordinator
The Claremont Colleges Services
06.2015 - 01.2019
Bachelor of Arts - Communication Studies and Paralegal Studies
Chaffey College
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