Summary
Overview
Work History
Education
Timeline
Generic

Lisha Grover

Brampton

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Sales and Education Manager

Biossance
01.2024 - Current
  • Fully understand and work within Sephora sales, model, culture and policies
  • Build relationships that are meaningful through strong communication, reliability and partnership.
  • Educate retail partner sales associates on Biossance and travel around Canada when needed for Sephora events
  • Use company reporting and tools to customize in store strategies related to BA’s training and selling experience
  • Achieve sales goals in assigned region, through strategic call cycle, in-store trainings/masterclasses and special events to support brand marketing and sales promotion calendar
  • Provide weekly sales performance/productivity, event activity and any field needs or feedback to your Line Manager
  • Maintain individual in store booking through Sephora’s Happening now system
  • Build strong, collaborative relationships with regional, district and store-level personnel
  • Maintain the required inventory levels and accurate stock files, escalate inventory needs as directed by channel to optimize sales.
  • Obtain and act on Assortment Cycle Count Reports (ACCR) and work with stores to adjust inventory
  • Interview, hire, coach and mange Sales and Event Specialists (freelance) and travel budget to support the territory
  • Ensure the timely submission and accuracy of expenses, financial tracking of expenditures and other company owned asset forms.
  • Accountable for completing all administrative assignments by their due date.
  • Identify and communicate merchandising and assortment opportunities to Biossance
  • Demonstrate strong retail business acumen, and ability to Identify analyze and evaluate opportunities
  • Work within company expense budgets, schedule travel per call cycle, adhering to established guidelines and procedures
  • Work closely with team to schedule calendar and strategize sales opportunities

Marketing Assistant

Amorepacific (Laneige)
10.2022 - 01.2024
  • Work closely with retail partners to ensure timely communication and sharing of deliverables
  • Work with Operations team to place orders for retail stores/internal inventory
  • Assist with bi-annual retailer meetings and large-scale event planning and execution
  • Support with sample program planning and ordering and ensure seamless communication and execution with retailer and operation teams
  • Manage product launch and marketing support communication with sales team to ensure successful and cohesive execution of product launches at store level.
  • Assist in ongoing day-today administrative tasks (i.e invoice submissions, product code setup, product closet inventory and replenishment orders, packing/shipping requests)
  • Support the sales team with the production and distribution of product training and in-store event tools.
  • Work closely with marketing and social on the planning and development of content needed for paid social campaigns
  • Research and analyze market trends, competitive launches and activities
  • Work with the team to plan and execute the education and event strategies in assigned doors.
  • Work with Sales and Education team to identify opportunities for education and events in assigned Sephora stores
  • Provide timely communication of general business information and specific account issues to the team.
  • Establish and build strong relationships within Sephora to implement the regional/national events and sales initiatives.
  • Contributed to successful product launches through meticulous coordination of promotional events and activities.
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.

Brand Ambassador

Estee Lauder Companies Inc
09.2021 - 09.2022
  • Provided sales and customer service assistance to walk-in traffic
  • Hosted events for various brands under Estee Lauder Companies at different locations (Sephora, Hudson's Bay, and Shoppers Drug Mart)
  • Tracked sales for various brands under Estee Lauder Companies and reported monthly sales while making suggestions for improvement
  • Educated clients on skincare and makeup and made sales accordingly
  • Marketed promotions and new product launches on Estee Lauder Brand official pages
  • Created marketing strategies for upcoming events to reach sales goals.

Sales Representative

Sephora Canada
11.2018 - 02.2021
  • Marketed new product launches and promotions on Sephora Social Media Accounts
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
  • Held daily team meetings to gain feedback, provide updates and set policies
  • Regularly acted as the Client Experience & Logistics Leader within the store
  • Engaged with employees and clients on-stage whenever possible
  • Ensured proper zoning on stage to support client needs and adjust staffing levels as needed
  • Influenced peers and provided feedback
  • Trained team members in successful strategies to meet operational and sales targets
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.

Education

Bachelor's of Commerce - Business Management

Ryerson University
06.2021

Diploma - Event Planning

Humber College
05.2017

Timeline

Sales and Education Manager

Biossance
01.2024 - Current

Marketing Assistant

Amorepacific (Laneige)
10.2022 - 01.2024

Brand Ambassador

Estee Lauder Companies Inc
09.2021 - 09.2022

Sales Representative

Sephora Canada
11.2018 - 02.2021

Bachelor's of Commerce - Business Management

Ryerson University

Diploma - Event Planning

Humber College

Similar Profiles

CREATE PROFILE
Lisha Grover