Lishania Torres
Margate,Florida
Summary
Proven bilingual professional with a track record of enhancing customer experiences at Winn Dixie by adeptly handling transactions and resolving concerns with exceptional communication and problem solving skills. Excelled in fast paced environments, demonstrating strong organizational abilities and a commitment to improving service quality, contributing to seamless POS technology transitions
Overview
3
3
years of professional experience
Work History
Cashier
Winn Dixie
2022.09 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Retail Sales Associate Cashier
Little Caesars
2021.06 - 2021.11
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
Education
High School Diploma -
Centro Educativo El Redentor
Puerto Rico 12.2022
Skills
- Bilingual English and Spanish Speaker
- Exceptional Communication
- Active Listening
- Conflict Resolution
- Strong Problem Solving and Critical Thinking
- Collaborative and Team-Oriented
- Effective Time Management
- Organizational Skills
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Cashier
Winn Dixie
2022.09 - Current
Retail Sales Associate Cashier
Little Caesars
2021.06 - 2021.11
High School Diploma -
Centro Educativo El Redentor
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