Summary
Overview
Work History
Education
Skills
Languages
Timeline
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LISLIET LUGO HORTA

Sarasota,FL

Summary

Proven office administration expert from Ignacio Agramonte University, adept in customer service and office administration, excelled in managing sensitive data and streamlining communication processes. Demonstrated ability to enhance business operations through effective scheduling and correspondence management, leveraging strong verbal and written communication skills. Professional Secretary with over 5 years of experience managing daily administrative support tasks and operations in Education and Healthcare industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.

Overview

12
12
years of professional experience

Work History

Secretary

Ignacio Agramonte University
Esmeralda, Camaguey
10.2016 - 11.2022
  • Maintained daily report documents, memos and invoices.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Secretary's Assistant

Esmeralda Policlinic
Esmeralda, Camaguey
07.2010 - 09.2016

Education

High School Diploma -

Antonio Suarez Dominguez
Esmeralda, Camaguey
05.2001 -

Skills

Customer Service

Office Administration

Verbal and written communication

Appointment Scheduling

Languages

Spanish
Native or Bilingual
English
Elementary

Timeline

Secretary

Ignacio Agramonte University
10.2016 - 11.2022

Secretary's Assistant

Esmeralda Policlinic
07.2010 - 09.2016

High School Diploma -

Antonio Suarez Dominguez
05.2001 -
LISLIET LUGO HORTA