Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lismar Perdomo

New Port Richey,FL

Summary

Results-driven Lead Quality Assurance Auditor with over four years of experience in pharmaceutical manufacturing and quality systems. Expert in FDA, GMP, and cGMP compliance, internal audits, CAPA, and documentation control. Adept at managing batch records, supervising QA teams, and supporting successful FDA inspections. Strong background in engineering and technical writing, currently working in healthcare collections.

Experienced with managing insurance collections and efficiently resolving outstanding balances. Utilizes effective negotiation skills and communication to facilitate payment arrangements and account resolution. Strong understanding of financial record-keeping and compliance with industry regulations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Insurance Collector

Blackstone Medical Services
01.2025 - Current
  • Follow up on insurance claims and ensure timely reimbursement from commercial and government payers.
  • Resolve denied or underpaid claims through appeals and collaboration with billing.
  • Maintain precise records and uphold compliance standards.
  • Applied critical thinking skills to identify potential issues and proactively implement effective solutions, minimizing disruptions to the collections process.
  • Researched billing errors and discrepancies to initiate corrective action.

Lead Quality Assurance Disposition Auditor

Belcher Pharmaceutical, LLC
01.2022 - 01.2025
  • Conducted comprehensive reviews of batch and packaging records in line with FDA and GMP standards.
  • Led audits, managed product release, and supervised QA staff.
  • Initiated CAPA and process improvement efforts to optimize operations.
  • Support regulatory inspections and prepare necessary documentation.
  • Maintain awareness of changing industry regulations and standards.
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
  • Conducted risk assessments to determine areas requiring increased focus during subsequent audits.

Document Control Technician

Belcher Pharmaceutical, LLC
01.2021 - 01.2022
  • Maintained controlled documentation and supported audit readiness.
  • Assisted in label verification and training documentation updates.
  • Administered cGMP documentation with rigorous accuracy and compliance.
  • Developed and updated training materials for the quality management system.
  • Optimized electronic storage solutions, ensuring efficient archiving and retrieval capabilities across multiple platforms.
  • Prevented costly errors in production by closely monitoring version control and ensuring proper use of approved documents only.

Education

Bachelor’s Degree - Civil Engineering

I.U.P. Santiago Mariño

Skills

  • Internal & External Audits

  • Batch Record Review & Documentation Control

  • FDA, GMP, cGMP Compliance

  • CAPA & Risk Management

  • Quality Management Systems (ZENQMS, VERISHIELD)

  • Technical Report Writing

  • Team Leadership

  • Process Improvement

  • Follow-up techniques

  • Data entry proficiency

  • Organization skills

  • Teamwork

  • Problem-solving

  • Attention to detail

  • Multitasking

  • Excellent communication

  • Critical thinking

  • Team collaboration

  • Adaptability and flexibility

  • Decision-making

  • Microsoft office

  • Documentation and recordkeeping

  • Documentation skills

  • Professional ethics

Certification

  • Quality Management System (FDA), 2023
  • Good Documentation Practices (GDP)
  • Risk Management & CAPA
  • Safety, Hygiene & Environmental Standards (PDVSA), 2008

Languages

Spanish
English

Timeline

Insurance Collector

Blackstone Medical Services
01.2025 - Current

Lead Quality Assurance Disposition Auditor

Belcher Pharmaceutical, LLC
01.2022 - 01.2025

Document Control Technician

Belcher Pharmaceutical, LLC
01.2021 - 01.2022

Bachelor’s Degree - Civil Engineering

I.U.P. Santiago Mariño

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