Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lismariel Serrano

Gautier,Mississippi

Summary

Dedicated professional with experience as an ESL teacher's aide and a trainer/team leader in Medicaid and Medicare compliance. Skilled in creating targeted educational materials for diverse learning styles, conducting engaging training sessions, and providing one-on-one coaching. Proficient in monitoring employee performance and ensuring adherence to HIPAA and MIPPA regulations, fostering effective client interactions in a sensitive healthcare environment.

Overview

2
2
years of professional experience

Work History

Trainer / Team Leader

Balto Health Solutions
Biloxi, MS
10.2023 - Current
  • Designed and developed training materials for new employees in the organization.
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Organized and facilitated classroom workshops, webinars, and one-on-one coaching sessions.
  • Created multimedia presentations using PowerPoint, video conferencing tools, and other software applications.
  • Collaborated with subject matter experts to ensure accuracy of content being delivered to trainees.

Assistant Teacher

Pascagoula-Gautier School District
Pascagoula, MS
09.2022 - 05.2023
  • Maintained safe, educational environment for students during learning and free play time.
  • Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
  • Maintained student files up to date
  • Kept an organized file system that could be audited at any given moment
  • Communicated regularly with parents, teachers and administrators regarding student progress and needs.
  • Delivered real-time, accurate oral translations and interpretations for parents and teachers.

Education

Associate Degree in Marketing - Marketing And Business Management

Mississippi Gulf Coast Community College
Gautier, MS
05.2022

High School Diploma -

Gautier High School
Gautier, MS
05.2019

Skills

  • Fast Learner
  • Bilingual
  • Punctual
  • Desire to learn
  • Adaptive
  • Strong verbal and written communication skills
  • Efficient
  • Microsoft

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Trainer / Team Leader

Balto Health Solutions
10.2023 - Current

Assistant Teacher

Pascagoula-Gautier School District
09.2022 - 05.2023

Associate Degree in Marketing - Marketing And Business Management

Mississippi Gulf Coast Community College

High School Diploma -

Gautier High School

Similar Profiles

CREATE PROFILE
Lismariel Serrano