Lismayri Briceno
Edmond,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Sales Associate
IMPOTEC
Santiago De Chile, Santiago
01.2020 - 12.2021
- Attended weekly team meetings to review performance goals and objectives.
- Greeted customers to determine wants or needs.
- Conducted inventories on a regular basis to track stock levels.
- Adhered to company initiatives and achieved established goals.
- Demonstrated product features and benefits for customers' needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Analyzed customer feedback data to recommend improvements in service quality.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prepared detailed reports outlining progress made towards achieving monthly sales goals.
- Networked to build client base and promote products to new and existing clients.
- Responded promptly to inquiries from customers via email or phone regarding their orders or concerns about our technology solutions.
- Provided training sessions for new employees on how best to utilize the company's technological resources.
Sales Associate
Retail
Santiago De Chile, Santiago
06.2019 - 01.2020
- Organized store by returning merchandise to proper areas and restocked displays.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Operated point-of-sale systems accurately to process payments from customers.
- Computed purchases and received and processed cash or credit payment.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Used product knowledge to suggest items to match client needs.
- Recommended, selected and located merchandise based on customer desires.
- Described merchandise and explained use, operation and care.
- Initiated friendly conversation with customers to determine level of assistance required.
- Placed special orders or called other stores to find desired items.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Inspected purchased items for defects before handing them over to customers.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Tracked inventory levels throughout the day and restocked items as needed.
Petroleum Engineering
PDVSA
Venezuela, Zulia
02.2017 - 03.2019
- Participated in meetings with other departments within the organization to coordinate efforts across disciplines.
- Conducted economic evaluations of proposed development plans and identified potential risks associated with each project.
- Simulated reservoir performance levels for different recovery techniques using computer models.
- Monitored production levels from existing wells and recommended adjustments as needed to maximize output.
- Evaluated potential resource reservoirs for profitability and feasibility of production operations.
- Performed reservoir engineering calculations, such as decline curve analysis, material balance modeling, and volumetric reserve estimation.
- Prepared presentations on various topics related to petroleum engineering for internal stakeholders.
- Utilized simulation software to model field activities, identify concerns and modify plans.
- Created reports detailing the results of geological studies, including well logs, core samples, seismic surveys.
- Compiled data gathered from laboratory tests into comprehensive reports that were used in decision-making processes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Bachelor of Science - Petroleum Engineering
Universidad Del Zulia
Venezuela06-2016
Skills
- Business Development
- Order Processing
- Product Sales
- Outgoing Personality
- Reliable and Punctual
- Problem-Solving
- Exceptional Customer Service
- Multi-Tasking Strength
- Positive and Professional
- Teamwork and Collaboration
- Complex Problem-Solving
- Listening Skills
Languages
Spanish
Professional
English
Professional
Timeline
Sales Associate
IMPOTEC
01.2020 - 12.2021
Sales Associate
Retail
06.2019 - 01.2020
Petroleum Engineering
PDVSA
02.2017 - 03.2019
Bachelor of Science - Petroleum Engineering
Universidad Del Zulia