Lismeiry Castro
Providence,RI
Summary
Dynamic and dedicated professional with extensive experience in customer service at Piezonis. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in cash handling and team collaboration, consistently maintaining a clean and organized work environment while optimizing service efficiency during peak hours.
Overview
3
3
years of professional experience
Work History
Warehouse Associate
Amazon PVD2
10.2024 - 12.2024
- .
- Maintained cleanliness and organization of work areas to meet safety standards.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Cashier
Piezonis
04.2023 - 08.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to support operational efficiency.
- Handled cash, credit, and digital payments while ensuring secure financial practices.
- Collaborated with team members to manage peak hours effectively and reduce wait times.
- Resolved customer issues promptly, fostering a positive store environment and loyalty.
- Supported inventory management by restocking shelves during downtime for optimal product availability.
- Answered questions about store policies and addressed customer concerns.
Cashier
Honey Dew
05.2022 - 09.2022
- Assisted in maintaining clean and organized work areas.
- Processed customer transactions accurately and efficiently.
- Provided excellent customer service by addressing inquiries promptly.
- Handled cash, credit, and debit transactions with attention to detail.
- Adapted quickly to changing store environments and customer demands.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
Dr Jorge Alvarez High School
375 Adelaide Ave09.2022
Skills
- Problem-Solving
- Cultural Awareness
- Active Listening
- Teamwork and Collaboration
- Multitasking Abilities
- Attention to Detail
- Dependable and Responsible
- Teambuilding
- Self-Motivated
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Cash handling
- Team collaboration
- Professionalism and courtesy
- Order taking
- Written and verbal communication
- Cash handling and management
- Reliability and punctuality
- Money handling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Warehouse Associate
Amazon PVD2
10.2024 - 12.2024
Cashier
Piezonis
04.2023 - 08.2023
Cashier
Honey Dew
05.2022 - 09.2022
Dr Jorge Alvarez High School
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