Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisna LouisJean

Marietta,GA

Summary

  • Accuracy and resolving conflicts smoothly.
  • Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining
  • Developed strong organizational and communication skills in collaborative and fast-paced environment. Proven ability to manage multiple tasks, meet deadlines, and contribute to team objectives. Seeking to transition into new field, utilizing transferrable skills to drive success in diverse professional settings.
  • Developed exceptional teamwork and organizational skills within bustling restaurant environment. Demonstrates ability to maintain cleanliness and efficiency, contributing to seamless dining experience. Looking to transition into new field, utilizing strong communication and problem-solving abilities.
  • Dynamic individual with hands-experience at Denny Restaurant Busser and talented for navigating challenges. Bringing strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Certified Nurse Assistant Instructor

CNA
05.2015 - Current

On CAll

  • Directly cared for patients at least 20 hours each month to maintain currency on clinical techniques.
  • Developed innovative teaching techniques that catered to diverse learning styles within the classroom setting.
  • Collaborated with interdisciplinary teams to develop integrated care plans for patients during clinical training simulations.
  • Led and facilitated student research projects in biological science.
  • Provided companionship to patients, fostering positive relationships and emotional wellbeing.
  • Assisted patients with daily living activities, promoting independence and quality of life.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Documented vital statistics and coordinated with health care providers.
  • Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
  • Planned and implemented community outreach and events to provide health education about cancer, self-care and preventive breast examinations.
  • Scheduled and coordinated medical appointments.
  • Researched and recommended community resources to meet clients' needs.
  • Assisted with end-of-life care.
  • Trained new staff members on best practices for home health care.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Developed individual care plans for clients based on specific needs.
  • Responded promptly during emergency situations following established protocols that ultimately kept the clients safe from harm.
  • Maintained detailed patient records, contributing to efficient care coordination among healthcare team members.
  • Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Utilized adaptive equipment as needed to assist patients in completing daily tasks safely and effectively.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Followed nutritional plans to prepare optimal meals.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.

Restaurant Busser

Denny's Restaurants Franchise Association
07.2012 - 03.2016
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Assisted wait staff with timely food delivery and guest requests.
  • Greeted customers and provided menus upon arrival to dining room.
  • Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
  • Assisted in training new bussers on restaurant procedures, table settings, and customer service expectations.
  • Assisted management with inventory control by monitoring stock levels of linens, flatware, glassware, and other items essential for daily operations.
  • Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
  • Enhanced overall restaurant presentation through constant upkeep of common areas such as entryways, waiting areas, coat rooms, and restrooms.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
  • Collaborated with kitchen staff to ensure dishes were properly sorted and returned to the dishwashing area.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Assisted with bussing tables and cleaning up spills.
  • Established rapport with customers by providing friendly and attentive service.

YMCA

Child Care Taker
02.2000 - 03.2003
  • .Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
  • Maintained and fostered positive and constructive interactions with staff, families, and children.
  • Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
  • Modeled positive behavior and communication skills for students.

Education

No Degree - Certified Nurse Assistant

Job Corp Center
Albany GA
03-2003

High School Diploma -

Miami Edison Senior
Miami, FL
06-2000

Skills

  • Appetizer preparation
  • Salad making
  • Food pairing
  • Vegetable cutting
  • Active listener
  • Safe food handling procedures
  • Quick learner
  • Teamwork and collaboration
  • Client relationships
  • Creole fluency/Passive Spanish
  • Active listening
  • Active listener
  • Safe food handling procedures

Certification

ServSafe

Certified Nursing Assistant

Medical Billing Expired

Timeline

Certified Nurse Assistant Instructor

CNA
05.2015 - Current

Restaurant Busser

Denny's Restaurants Franchise Association
07.2012 - 03.2016

YMCA

Child Care Taker
02.2000 - 03.2003

No Degree - Certified Nurse Assistant

Job Corp Center

High School Diploma -

Miami Edison Senior
Lisna LouisJean