Lisney Vega
Tampa,FL
Summary
Highly organized receptionist with over 5 years of experience in office management and customer service. Known for delivering professional, friendly, and efficient support while handling multiple administrative tasks with accuracy. Skilled in managing phone calls, scheduling appointments, maintaining records, and providing support to the team. Recognized for excellent communication, interpersonal skills, and problem-solving abilities in fast-paced environments.
Overview
4
4
years of professional experience
10
10
years of post-secondary education
Work History
Receptionist
Dhawa cayo Santa María
Cuba, Cuba
11.2017 - 05.2022
Education
Bachelor -
Juan Pedro Carbó Servís
Cuba, Cuba 02.2016 - 08.2025
Skills
- Atención al cliente y servicio al público
Customer service and client support - Gestión de llamadas telefónicas y correspondencia
Phone call and correspondence management - Manejo de agenda, programación y confirmación de citas
Scheduling and appointment confirmation - Recepción y orientación a visitantes
Greeting and directing visitors - Organización de archivos físicos y digitales
Organization of physical and digital records - Procesamiento de pagos y manejo de caja
Payment processing and cash handling
- Comunicación efectiva verbal y escrita
Effective verbal and written communication - Habilidades de multitarea en entornos dinámicos
Multitasking in fast-paced environments - Manejo de software administrativo y de oficina (Microsoft Office, Google Workspace, etc)
Proficiency in office and administrative software (Microsoft Office, Google Workspace, etc) - Resolución de problemas y manejo de quejas
Problem-solving and conflict resolution - Trabajo en equipo y apoyo administrativo
Teamwork and administrative support
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Receptionist
Dhawa cayo Santa María
11.2017 - 05.2022
Bachelor -
Juan Pedro Carbó Servís
02.2016 - 08.2025