LISSA BARRIOS
Munster,IN
Summary
Dedicated office professional with knowledge of service delivery and experience in customer service, data entry and office management.
Overview
5
5
years of professional experience
Work History
Warehouse Coordinator
Temperature Equipment Corporation
09.2022 - Current
- Managed the receipt, storage, and dispatch of goods to ensure timely delivery to customers.
- Coordinated seamless communication between different departments for smooth order fulfillment across all stages of the supply chain process.
- Verified accuracy of shipping and receiving documents and maintained records.
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
- Built truck loading lists for drivers and facilitated loading processes between transportation and warehouse personnel.
- Schedule freight deliveries with various vendors/ logistic companies.
Front Desk Agent
Hampton Inn & Suites By Hilton
06.2019 - 09.2022
- Managed room inventory effectively, ensuring optimal occupancy rates and revenue generation.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Facilitated smooth guest experiences by coordinating with multiple departments across the property.
- Assisted guests in making informed decisions on local attractions, dining options, and transportation services.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
- Supported sales efforts through upselling rooms, amenities, or special packages when appropriate.
- Demonstrated adaptability during unexpected challenges such as system outages or emergency situations while maintaining composure under pressure.
- Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
- Mentored new hires on best practices at the front desk ensuring they were properly trained and equipped to excel in their roles.
- Used internal software to process reservations, check-ins and check-outs.
- Kept accounts in balance and ran daily reports to verify totals.
Education
High School Diploma -
Munster High School
Munster, IN2009
Skills
- Time Management
- Storage Organization
- Records Maintenance
- Multitasking Abilities
- Task Prioritization
- Problem-Solving
- Effective Communication
- Organizational Skills
- Customer Relations
- Attention to Detail
- MS Office
- MS Excel
Timeline
Warehouse Coordinator
Temperature Equipment Corporation
09.2022 - Current
Front Desk Agent
Hampton Inn & Suites By Hilton
06.2019 - 09.2022
High School Diploma -
Munster High School
Similar Profiles
Daniel HesterDaniel Hester
Warehouse Associate at Temperature Equipment Corporation (TEC)Warehouse Associate at Temperature Equipment Corporation (TEC)
Kyle BertKyle Bert
Branch Manager at Temperature Equipment CorporationBranch Manager at Temperature Equipment Corporation
Brandi FarrBrandi Farr
ACCOUNTING SPECIALIST at Temperature Equipment Corporation.ACCOUNTING SPECIALIST at Temperature Equipment Corporation.
Autumn CottonAutumn Cotton
Dispatcher at Dart EntitiesDispatcher at Dart Entities
Patrick HigginsPatrick Higgins
Welding Supervisor at Holland L.P.Welding Supervisor at Holland L.P.