Melissa Jazwiecki
Lancaster,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Treasurer/Secretary/Volunteer
Quartz Hill Elementary PTA
09.2011 - 06.2015
- Oversee the financial administration of QHEPTA
- Assist in developing annual budgets
- Provide monthly and annual financial reports
- Review procedures and financial reporting
- Advise the board on financial strategy and fundraising
- Maintain a clear record of every time monies were received or paid out.
- Maintain and preserve PTA records and important documents.
- Assist in organizing 80% of all programs
- Order and distribute products
- cashier
Customer Service Representative
Farmers Insurance Agency
11.2001 - 06.2004
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Auto and Home Insurance sales.
- Accepting and inputting payments.
Customer Service Representative
Farmers Insurance Exchange
03.1999 - 11.2001
- Insurance specialist and Auto Underwriting
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Processed customer service orders promptly to increase customer satisfaction.
- Answered constant flow of customer calls with minimal wait times.
Office Manager
Thomas Insurance Services
08.1993 - 03.1999
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Auto and home insurance sales
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
High School Diploma -
Vista High School
Vista, CA05.1990
Skills
Summary
- Maintain monthly PTA budget
- Responsible for managing annual $50k budget
- Organize and run various events including Book Fair, Carnival, Harvest Festival, and many more
- Highly motivated and attention to detail
- Customer Service and sales experience
- Versatile and effortlessly handle several different situations
- Accounts Payable and Accounts Receivable
- Office Staff Leadership
- Cash Register Systems
Timeline
Treasurer/Secretary/Volunteer
Quartz Hill Elementary PTA
09.2011 - 06.2015
Customer Service Representative
Farmers Insurance Agency
11.2001 - 06.2004
Customer Service Representative
Farmers Insurance Exchange
03.1999 - 11.2001
Office Manager
Thomas Insurance Services
08.1993 - 03.1999
High School Diploma -
Vista High School
Similar Profiles
Crystal SeeleyCrystal Seeley
CNA at Quartz Hill Post AcuteCNA at Quartz Hill Post Acute
Justin TorresJustin Torres
Student at Quartz Hill High SchoolStudent at Quartz Hill High School
Tammy KapaskaTammy Kapaska
Director of Staff Development at Quartz Hill Post AcuteDirector of Staff Development at Quartz Hill Post Acute
Ja'Tae Caldwell-HicksJa'Tae Caldwell-Hicks
Dining Services Manager and Chef at Ascend HealthcareDining Services Manager and Chef at Ascend Healthcare
Brandon JohnsonBrandon Johnson
Clinical Medical Assistant at New Day RehabClinical Medical Assistant at New Day Rehab