Overview
Work History
Education
Skills
Timeline
Generic

Lissa Plazola

Littleton,CO

Overview

19
19
years of professional experience

Work History

Retail Merchandiser

Target
Greenwood Village, CO
10.2016 - Current
  • Conducted regular audits of store inventories and restocked shelves as needed.
  • Assisted customers in selecting appropriate merchandise for their needs.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Receptionist

Sky Divas OBGYN
Lone Tree, CO
02.2014 - 09.2016
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Updated and recorded customer or client information to maintain accounts.
  • Greeted visitors and provided them with assistance.

Retail Supervisor

Kmart, Sears Holding
Englewood, CO
02.2006 - 09.2016
  • Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
  • Provided guidance to staff members regarding customer service techniques and problem resolution strategies.
  • Performed daily audits of merchandise displays, pricing accuracy and store security measures.
  • Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
  • Maintained a clean and organized work environment to ensure an enjoyable shopping experience for customers.
  • Trained new employees on store policies, customer service techniques, and sales procedures.
  • Managed inventory levels, reducing stock shortages and overages.
  • Counted and balanced registers.
  • Delegated work to staff, setting priorities and goals.
  • Assisted in training new employees on product knowledge, customer service and cash handling procedures.

Education

High School Diploma -

Littleton High
199 Littleton Blvd
05-2006

Skills

  • Inventory management
  • Visual merchandising
  • Customer service
  • Sales data analysis
  • Point of sale operation
  • Product knowledge
  • Merchandise restock
  • Merchandising and display
  • Heavy lifting
  • Speed and efficiency
  • Multitasking
  • Stockroom maintenance

Timeline

Retail Merchandiser

Target
10.2016 - Current

Receptionist

Sky Divas OBGYN
02.2014 - 09.2016

Retail Supervisor

Kmart, Sears Holding
02.2006 - 09.2016

High School Diploma -

Littleton High

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Lissa Plazola