Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Lissa Taylor

Charleston,SC

Summary

Twenty four years in the Property Management Industry, offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership. Looking to settle into a new Position with a company that values their clientele, property, and employees.

Overview

35
35
years of professional experience

Work History

Property Manager

Asset Management Consulting Services
North Charleston, SC
01.2016 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Maintained sufficient number of units market-ready for lease.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Developed and executed plan to achieve and maintain 95% or better rate of occupancy.

Property Manager

Sade Management, LLC
Charleston, SC
08.2001 - 01.2016
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Maintained sufficient number of units market-ready for lease.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
  • Prepared specifications, solicited bids and approved subcontracts for building services.

Vacation Rental Manager

Sade Management, LLC
Charleston, SC
08.2001 - 01.2016

Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.

  • Communicated effectively with owners, residents and on-site associates.
  • Collected and maintained careful records of rental payments and payment dates.
  • Kept properties in compliance with local, state and federal regulations.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
  • Completed annual rent calculations using housing database software.
  • Maintained all advertising venues.
  • Handled Reservations and relations with weekly Vacation Renters.

Education

High School Diploma -

Berkeley High School
Moncks Corner, SC
06.1983

Skills

  • Performance Assessment
  • Operating Cost Tracking
  • Sale and Rental Recordkeeping
  • Local and State Laws
  • Vacancy Marketing
  • Grounds and Facility Inspection
  • Complaints Investigation
  • Maintenance Oversight
  • Monthly Fee and Payment Collection
  • Deposits Management
  • Dispute Handling
  • Financial Budgeting and Reporting
  • Fair Housing Mandates
  • Background Check Investigations
  • Rent Collection
  • Property Showing
  • Property Management Software Understanding
  • Tenant Screening
  • Property Management Systems
  • Property Tours
  • Tenant and Eviction Laws
  • Safe Work Practices
  • Community Engagement
  • Creative and Adaptable
  • Maintenance and Supply Requests
  • Rent Growth
  • Occupant Retention
  • Security Deposit Refunds
  • Increasing Occupancy
  • Renewals Management
  • Market Tracking
  • Fair Housing Laws Knowledge
  • Resident Relations
  • Property Walks

Additional Information

References Available

Timeline

Property Manager

Asset Management Consulting Services
01.2016 - Current

Property Manager

Sade Management, LLC
08.2001 - 01.2016

Vacation Rental Manager

Sade Management, LLC
08.2001 - 01.2016

High School Diploma -

Berkeley High School
Lissa Taylor