Summary
Overview
Work History
Education
Skills
Administrative Skills
Employment synopsis
Education
Other
Timeline
Generic

Lissa Thompson

Las Vegas,NV

Summary

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

13
13
years of professional experience

Work History

Cashier and Customer Service

Walmart
01.2018 - 01.2019

Administrative Support 3

Government of Alberta
01.2007 - 01.2010
  • Company Overview: Alberta Solicitor General & Public Security
  • Alberta Solicitor General & Public Security

Teacher's Assistant

Sturgeon Public Schools
09.2007 - 09.2008
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Copied, organized and distributed classroom assignments or other paperwork.

Customer Service Representative / CRA Clerk/Office Clerk

NPF (Non Public Funds)
01.2006 - 01.2008
  • Company Overview: CFB Edmonton
  • CFB Edmonton

Education

HNC - Law

Edinburgh College
04.2018

HNC - Accounting

West Lothian College
06.2015

Skills

  • Maintaining confidentiality
  • Documentation support
  • Filing
  • Data entry
  • Organizing administrative tasks
  • Maintain inventory log
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Money Handling
  • Reliability and punctuality
  • Professionalism and Courtesy
  • Quality customer service
  • Proficient organizational ability
  • Confident multi-tasking ability
  • Strong inter-personal & communication skills
  • Keen eye for detail
  • Self-starter and highly motivated
  • Strong conflict-resolution skills
  • Adaptable in a fast paced environment
  • Administrative & clerical ability

Administrative Skills

  • Provide documentation support for large administrative based call centre
  • Capable when dealing with people at reception assuring confidentiality is the top priority
  • Competent filing, data entry and business machine ability
  • Order office and other pertinent supplies
  • Supervision of administration systems relating to efficiency and timed completion

Employment synopsis

  • Cashier and Customer Service, Walmart, Las Vegas, NV, 01/01/18, 12/31/19
  • Administrative Support 3, Government of Alberta, Edmonton, AB, 01/01/07, 12/31/10
  • Customer Service Representative / CRA Clerk/Office Clerk, NPF (Non Public Funds), CFB Edmonton, AB, 01/01/06, 12/31/08

Education

  • HNC – Accounting, West Lothian College, 08/01/14, 06/30/15, 06/30/15
  • HNC – Law, Edinburgh College, 08/01/17, 04/30/18, Some paralegal qualifications

Other

Myself and my family immigrated to Scotland in late 2010 and spent 3 years easing them into life and setting up services for my two disabled boys until I attended college in August of 2014. I went back to college in August 2017 to obtain a partial paralegal degree. We moved to the US and I became self employed during the covid period until present.

Timeline

Cashier and Customer Service

Walmart
01.2018 - 01.2019

Teacher's Assistant

Sturgeon Public Schools
09.2007 - 09.2008

Administrative Support 3

Government of Alberta
01.2007 - 01.2010

Customer Service Representative / CRA Clerk/Office Clerk

NPF (Non Public Funds)
01.2006 - 01.2008

HNC - Accounting

West Lothian College

HNC - Law

Edinburgh College
Lissa Thompson