Summary
Work History
Education
Skills
Awards
Hobbies and Interests
Languages
Affiliations
Accomplishments
Timeline
Generic

Lissa Vincent

Miami,FL

Summary

As a dedicated and organized high school student with three years of extensive customer service experience in the restaurant industry, I am seeking a full-time remote position. My background in high-paced environments has honed my ability to manage multiple tasks efficiently and communicate effectively with diverse clientele. I am enthusiastic about learning new skills and am eager to contribute my experience and dedication to your team. I look forward to the opportunity to join and support your organization.

Work History

Cashier, Waitress

Treatznbeatz
North Miami Beach, Florida
06.2024 - Current
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Worked closely with front-end staff to assist customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Busser, Server, Waitress

Dumplings King
  • Delivered food orders to tables in a timely manner according to company standards.
  • Greeted customers and answered questions about menu items.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Replenished napkins, condiments, silverware and glassware as needed.
  • Adhered to sanitation guidelines when handling food and beverage items.
  • Maintained a friendly attitude towards customers at all times.
  • Ensured that each table was properly set before seating guests.
  • Took initiative to help others whenever necessary.
  • Bussed and reset tables in an orderly fashion.
  • Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
  • Provided quick and efficient clearing of tables between courses.
  • Greeted customers to seat patrons at tables according to availability and customer preferences.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Prepared checks, itemizing total meal costs and taxes.

WAITRESS, SERVER, CASHIER

NAOMI'S GARDEN RESTAURANT
  • Engaged with guests in a polite and friendly manner to enhance the dining experience.
  • Ensured all tables were clean and ready for new customers, maintaining a hygienic dining environment.
  • Removed used tableware between courses and replaced tableware for next course promptly.
  • Swept and mopped floors in dining areas to maintain cleanliness and safety standards.
  • Assisted in the preparation of large parties and special events to ensure smooth service.
  • Performed closing duties such as resetting tables, and tidying service areas to prepare for the next day.
  • Swept and mopped front-of-house and back-of-house floors using various tools.
  • Carried trays of dishes to the kitchen for washing, supporting kitchen staff in maintaining cleanliness.
  • Cleared tables promptly after guests departed to prepare for new guests, minimizing wait times.
  • Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
  • Effectively multitasked within fast-paced environment.
  • Greeted guests with friendliness and professionalism.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Made friendly conversation with customers to provide enjoyable bar experience.

Education

High School Diploma -

Miami Northwestern Senior High School
Miami, FL
06-2025

Skills

  • Communicate well with customers
  • Front of House/Service Experience
  • Taking of orders from customers
  • Serving of food and drinks
  • Answering Phone and taking orders
  • Cleaning of the restaurant
  • Following procedures and following directions of manager
  • POS Systems
  • Cash Handling
  • Customer Service
  • Cash Register Operation
  • Written and verbal communication
  • Order Taking
  • Ordering and stocking
  • Time management skills
  • Cleaning and sanitizing
  • Complex Problem-Solving
  • Work Ethic and Integrity
  • Basic Math Competence
  • Patience and Empathy
  • Problem-solving abilities
  • Adaptable and Flexible
  • Professionalism
  • Drawer balancing
  • Microsoft Teams
  • Microsoft PowerApps
  • Active Listening
  • Excellent Communication
  • Problem-Solving
  • Reliability
  • Task Prioritization
  • Time management abilities
  • Multitasking

Awards

  • 2022, Gold with Honours, Miami Northwestern Senior High School, 10
  • 2021, Certificate for honors, Northwestern Senior High School, 10
  • 2023, CERTIFICATE FOR RESPONSIBILITY, MIAMI NORTHWESTERN SENIOR HIGH, 10

Hobbies and Interests

  • Member of a magnet theater program
  • Part of film production

Languages

English
Professional
haitian creole
Limited

Affiliations

  • President of a magnet theater program

Accomplishments

  • 2022, Gold with Honours, Miami Northwestern Senior High School, 10
  • 2021, Certificate for honors, Northwestern Senior High School, 10
  • 2023, CERTIFICATE FOR RESPONSIBILITY, MIAMI NORTHWESTERN SENIOR HIGH, 11

Timeline

Cashier, Waitress

Treatznbeatz
06.2024 - Current

Busser, Server, Waitress

Dumplings King

WAITRESS, SERVER, CASHIER

NAOMI'S GARDEN RESTAURANT

High School Diploma -

Miami Northwestern Senior High School

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Lissa Vincent