Lissa Weis

• Adapted quickly to changing environments for continued professionalism under pressure.
• Created dental models for production of dental products such as crowns and bridges.
• Maintained production goals in a fast paced environment.

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• Cashiering, stocking, cleaning, and maintaining a safe and clean environment.
• Extensive customer service and cash handling.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Extensive customer service, inventory control, and cash handling skills.

• Maintained multiple school and church fundraising accounts.
• Traveled to each account to assist in product unloading and pick up as well as accept payment.
• Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
• Contacted customers to assess satisfaction and current needs.
• Assisted clients in navigating complex financial and legal processes to reduce risks.
• Kept detailed records of customer interactions for optimal traceability.

• Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
• Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
• Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
• Maximized store efficiency by cross-training in multiple departments, allowing for seamless shift coverage and reduced downtime.
• Extensive phone skills utilized to help customers with orders and recommendations.