Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisset Escalona Ibarra

Miami

Summary

Organized financial professional looking to secure position in financial services sector. High level of integrity and accuracy to ensure customer is satisfied with service provided within established procedures and policies. Account and commercial account management experience coupled with understanding of the dynamics of a financial institution. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.

Overview

19
19
years of professional experience

Work History

Supermarket Worker

Fresco Y Mas
05.2024 - Current
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Assisted customers with price checking and finding requested items in department.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Retrieved items for customers and verified prices.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Recommended complementary purchases to customers, increasing revenue.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Associate

Checkers
11.2022 - 04.2023
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-pace environment
  • Maintained cleanliness and organization of the dining areas, ensuring a pleasant atmosphere for customer
  • Improved food quality by adhering to strict preparation guidelines and consistently checking for freshness.

Accounting Specialist

Hotel Blau Arenal
02.2016 - 07.2021
  • Improved financial accuracy by performing detailed account reconciliation and resolving discrepancies
  • Streamlined accounting processes for efficiency, implementing automation tools and software solutions
  • Enhanced financial reporting by creating clear and concise financial statements, providing insight into company performance.

Head Teller

Banco Metropolitano
05.2005 - 05.2016
  • Enhanced customer satisfaction by providing efficient an accurate transaction processing
  • Streamlined teller operations for improved productivity, implementing organized cash drawer management procedures
  • Reduced errors in transactions with vigilant attention to detail and adherence to banking regulations
  • Mentored junior tellers, fostering professional development and growth within the team
  • Ensured a secure working environment by adhering to strict security protocols and conducting regular audits
  • Managed high volume cash transactions daily, maintaining accuracy and efficiency under pressure
  • Strengthened client relationships through exceptional service and proactive identification of financial needs

Education

Associate of Arts - Accounting

JOSE MARTI
CUBA
06.2012

Bachelor of Arts - Commercial And Advertising Art

LAZARO PENA
CUBA
06.1995

Skills

  • Understanding of accounting principles
  • Accounting solutions integration
  • Health and safety compliance
  • Complaint resolution
  • Excellent grammar
  • Data entry background
  • Microsoft PowerPoint, Excel, and Word

Timeline

Supermarket Worker

Fresco Y Mas
05.2024 - Current

Associate

Checkers
11.2022 - 04.2023

Accounting Specialist

Hotel Blau Arenal
02.2016 - 07.2021

Head Teller

Banco Metropolitano
05.2005 - 05.2016

Associate of Arts - Accounting

JOSE MARTI

Bachelor of Arts - Commercial And Advertising Art

LAZARO PENA

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Lisset Escalona Ibarra