Summary
Overview
Work History
Skills
Languages
References
Timeline
Generic

Lisset Ramos

Monrovia,CA

Summary

Energetic Activities Coordinator supporting participants in organized therapeutic activities and programs to meet individual goals. Maintained effective working relationships with staff and community members. Coordinates activities and events with maximum participation.

Overview

10
10
years of professional experience

Work History

Activities Coordinator

Ivy Park at San Marino
Monrovia, CA
06.2023 - 12.2024
  • Planned and coordinated various daily social and recreational activities for senior residents to promote mental stimulation and physical well-being.
  • Developed personalized activity programs based on residents' interests, abilities, and cognitive levels to enhance overall quality of life.
  • Collaborated with staff and volunteers to develop and implement creative programming for all Memory Care residents
  • Implemented innovative activity initiatives and themed events to create a vibrant and stimulating atmosphere that enhances residents' social connections and overall happiness.
  • Maintained open communication with residents and families to ensure satisfaction and gather feedback for continuous improvement

Communication Specialist

Sunlight Grounds Care
Arcadia
01.2023 - 03.2024
  • Handled incoming calls, emails, and inquiries in a professional and timely manner
  • Conducted follow-up calls to ensure customer satisfaction and address any additional needs or concerns.
  • Managed and coordinated meetings and appointments
  • Conducted in-depth research and compiled data for various projects and presentations
  • Assisted in the development of customer-focused marketing campaigns, including social media content, and targeted promotions.

Front Desk Associate

Best Western Pasadena Inn
Pasadena
12.2018 - 07.2023
  • Checked-in and checked-out guests efficiently, processing payments and providing accurate information about hotel amenities and services
  • Maintained a clean and organized front desk area, ensuring a professional and welcoming environment for all guests
  • Handled cash transactions and credit card payments, balancing cash drawer at the end of each shift
  • Collaborated with staff members to coordinate seamless guest services and resolve any customer concerns or issues
  • Efficiently managed a high volume of phone calls, emails, and inquiries at the front desk, ensuring timely and accurate responses

Skills

  • Positive Attitude
  • Attention to Detail
  • Problem Solving
  • Time Management
  • Adaptability
  • Quick Learner

Languages

Spanish
Native/ Bilingual

References

Kimberly

Executive Director - Ivy Park at San Marino

(626) 267-4222

Timeline

Activities Coordinator

Ivy Park at San Marino
06.2023 - 12.2024

Communication Specialist

Sunlight Grounds Care
01.2023 - 03.2024

Front Desk Associate

Best Western Pasadena Inn
12.2018 - 07.2023
Lisset Ramos