Lisset Romero
Port Richey,FL
Summary
Motivated Kitchen Manager with comprehensive experience in overseeing and coordinating all operations in busy kitchen environments. Strengths include strong leadership, maintaining high standards of food quality, and effectively managing staff to ensure smooth operations. Successfully improved operational efficiency in previous roles by implementing excellent operational guidelines.
Overview
6
6
years of professional experience
Work History
Kitchen Manager
Delaware North Corp
Tampa, FL
01.2024 - Current
- Developed and implemented kitchen policies, procedures and quality standards.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Trained employees and ensured compliance with all applicable local, state, and federal laws governing food service operations.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Performed weekly inventories of food items stored in refrigerators or freezers.
Pro-Department Manager
Lowe's
Tampa, FL
09.2019 - 12.2023
- Developed strategies to improve customer service and increase sales by 10% within 6 months.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Managed a diverse team of sales associates, planned, and executed team-building strategies to achieve an increase in sales of 187% in 4 months, making our store number 1 in the region.
Quality Control Supervisor
Ion Labs
Tampa, FL
06.2018 - 08.2019
- Ensured compliance with all applicable standards and regulations.
- Performed inspections on incoming raw materials, components, and finished products.
- Accurately document the results of the inspections and testing on the Batch Production Record (BPR).
- Participated in internal audits as well as third-party vendor audits.
- Checked calibration certificates and administered system to keep instrumentation accuracy compliant with known standards.
Education
Bachelor of Arts - Language Arts Education
University of Havana
Havana, Cuba05-2008
Skills
- Kitchen staff coordination
- Quality assurance
- Food plating and presentation
- Problem-solving
- Team building
- Spanish (native) / English (fluent)
- Attention to detail
- Food Safe certification
- Customer service
- Kitchen management
- MS - POS
Timeline
Kitchen Manager
Delaware North Corp
01.2024 - Current
Pro-Department Manager
Lowe's
09.2019 - 12.2023
Quality Control Supervisor
Ion Labs
06.2018 - 08.2019
Bachelor of Arts - Language Arts Education
University of Havana
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