Manage insurance accounts receivable, including timely, follow up of denied claims, contacting insurance companies for status of claims, and preparation of appeals.
Provide excellent standard of customer service when communicating with patients to resolve all inquiries regarding billing, outstanding balance, or overall account status.
Monitoring and resolution of denials - including root cause, resolution, re-submission of claim, claim acceptance, and payment receipt.
Follows up on denied authorization requests, and relays necessary denial detail to the provider to facilitate appeal and/or peer to peer reviews.
Posting Charges
Posting insurance and patient payments and adjustments
Research denied claims and contact payers for timely payment resolution
Patient Account Representative at Professional Billing And Management Services, Inc.Patient Account Representative at Professional Billing And Management Services, Inc.