Lisseth Grajeda
Chicago,IL
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Part-Time Educator
Lululemon Athletica
11.2023 - Current
- Greet guests and help with product questions, selections, and purchases.
- Help guests complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving guest issues while adhering to company policies.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Senior Registered Behavior Technician
Blue Bird Day School
04.2021 - 07.2023
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Collaborated with other professionals to develop and modify individualized treatment plans.
- Mentored and trained new behavior technicians
- Oversaw and observed new behavior technicians with clients
Early Childhood Lead Teacher
Green Beginnings Chicago
05.2019 - 08.2020
- Developed strong relationships with students and parents to foster a positive learning environment.
- Built an inclusive classroom culture that embraced diversity and promoted respect for all individuals.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
Cash Handler
Old Navy
11.2015 - 07.2018
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new team members on sales floor and cashier
- Trained new hires individually or in groups
- Assisted managers with onsite interviews
- Worked closely with shift manager to solve problems and handle customer concerns.
Internship Student
Catholic Extension
08.2012 - 07.2015
- Gained exposure to various facets of the industry through job rotation opportunities that provided well-rounded experience within the internship program.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Assisted colleagues in their tasks when needed, fostering a supportive work environment.
- Managed multiple priorities simultaneously without compromising quality or punctuality of deliverables.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
Education
Master of Science - Occupational Therapy
DePaul University
Chicago, IL06.2025
Bachelor of Arts - Psychology
Southern Illinois University Carbondale
Carbondale, IL05.2019
Associate of Arts - Psychology
City Colleges of Chicago-Richard J Daley College
Chicago, IL05.2017
High School Diploma -
Cristo Rey Jesuit High School
Chicago, IL06.2015
Skills
- Behavioral Management
- Administrative Support
- Microsoft Word
- Time Management
- Clerical Support
- Strong Problem Solver
- Organized
Affiliations
- Gamma Phi Omega International Sorority
Certification
- Youth Mental Health First Aid, National Council for Mental Wellbeing- 02/2024-02/27
- BLS CPR, American Red Cross - 09/2023-09/2025
Languages
Spanish
Native or Bilingual
Timeline
Part-Time Educator
Lululemon Athletica
11.2023 - Current
Senior Registered Behavior Technician
Blue Bird Day School
04.2021 - 07.2023
Early Childhood Lead Teacher
Green Beginnings Chicago
05.2019 - 08.2020
Cash Handler
Old Navy
11.2015 - 07.2018
Internship Student
Catholic Extension
08.2012 - 07.2015
Master of Science - Occupational Therapy
DePaul University
Bachelor of Arts - Psychology
Southern Illinois University Carbondale
Associate of Arts - Psychology
City Colleges of Chicago-Richard J Daley College
High School Diploma -
Cristo Rey Jesuit High School