Lisseth McFarlane
The Bronx,NY
Summary
Seasoned Executive Business Administrator who highly motivated and detail-oriented professional with over five years of experience of working remotely and independently. Demonstrated exceptional people, communication and technical skills with a proven track record of achieving results in a remote work environment. Adept at utilizing various digital tools and platforms to enhance productivity and communication. Strong self-starter with excellent time management, problem-solving, and organizational skills. Committed to maintaining high standards of work quality and delivering exceptional results under minimal supervision. Ready to leverage well acquired skills and experiences to contribute effectively to any company's goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Executive Business Administrator (Remote)
Community Services To Support Independence
02.2022 - Current
- Enhanced team collaboration by organizing regular meetings, establishing clear communication channels, and promoting a positive work environment.
- Spearheaded change management initiatives that resulted in improved organizational structures, streamlined processes, and enhanced employee engagement levels.
- Maintained strict adherence to regulatory compliance guidelines by conducting regular audits and updating policies as needed.
- Balanced multiple responsibilities simultaneously without compromising on the quality of work delivered under tight deadlines.
- Maintaining executive's agenda and assist in planning appointments, board meetings, conferences etc.
- Attending meetings and keep minutes
- Maintain executive's agenda and assist in planning appointments, board meetings, conferences etc.
- Attend meetings and keep minutes
- Receive and screen phone calls and redirect them when appropriate
- Make travel arrangements for executives
- Handle confidential documents ensuring they remain secure electronic and paper records ensuring information is organized and easily accessible
- Conduct research and prepare presentations or reports as assigned
Life Insurance Agent (Remote)
Assurance IQ
09.2019 - 04.2020
- Promote the insurance agency to customers who need insurance
- Network with potential customers over the phone
- Educate customers on each type of insurance coverage and make recommendations based on their needs
- Evaluate current insurance policies and recommend additional coverage when required
- Maintain all insurance documents in a confidential manner
- Retained existing clientele through regular follow-ups, policy reviews, and timely adjustments based on changing circumstances or needs.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
Owner
Queen Royal Trucking LLC
02.2017 - 04.2020
- Achieved company growth by implementing strategic plans and streamlining operations.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Handled Payroll
- Accounts Receivable
- Dispatching
- Managing Employees (Truck Driver)
- Bookkeeping
- Arranging
- Handling/Answering Incoming and Outgoing Calls
- Business Finance
- Handling inbound and outbound calls
- Obtaining, entering and verifying customer information
- Answering customer questions and resolving issues
- Online/social media researching and updating
- Organizing Business Payment Records
Legal Records Specialist
Morgan, Lewis & Bockius LLP
07.2004 - 10.2018
- Imaging Documents and uploading to Outlook/File-site
- Retrieving files in association with request for circulation
- Gathering, sorting, preparing and filing loose documents
- Conducting inventory of records center and files on the floors
- Managing file rooms
- Preparing and processing boxes for offsite storage
- Providing excellent customer service to all levels within the client environment
- Retrieving files and send files to offsite storage vender
- Destroying outdated files
- Arranging all paperwork associated with the proper management of records
- Transferring of files permanently outside of the firm
- Handling any special projects as assigned
- Scanned paper records to transfer to digital filing systems.
- Collaborated with cross-functional teams to develop best practices for records retention and disposal policies.
Education
High School Diploma -
Manhattan College
The Bronx, NY06.1991
High School Diploma -
ST. Pius V High School
The Bronx, NY06.1989
Skills
- Operations Management
- Time Management
- Team Collaboration
- Works Well Independently
- Self-Starter
Certification
- Life Insurance Training - 2018
Timeline
Executive Business Administrator (Remote)
Community Services To Support Independence
02.2022 - Current
Life Insurance Agent (Remote)
Assurance IQ
09.2019 - 04.2020
Owner
Queen Royal Trucking LLC
02.2017 - 04.2020
Legal Records Specialist
Morgan, Lewis & Bockius LLP
07.2004 - 10.2018
High School Diploma -
Manhattan College
High School Diploma -
ST. Pius V High School
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