Lissette Teran
Fort Worth,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HR Specialist
MHMR of Tarrant County
Fort Worth, TX
06.2023 - Current
- Developed and implemented new employee onboarding process.
- Reviewed job descriptions, identified necessary changes.
- Tracked completion of new hire paperwork and ensured accuracy of information provided by employees.
- Facilitated communication between managers and new employees throughout the onboarding process.
- Worked cross-functionally to optimize efficiency and execute on HR business processes
Administration Assistant/ Self Employed
Marco's and Sons Landscaping
Saginaw, TX
05.2020 - Current
- Scheduled appointments between clients and customers.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Answered questions from customers regarding products and services offered by the company.
Account Representative/ Team Lead
United Auto Credit
Fort Worth, Texas
08.2022 - 06.2023
- Proactively pursue resolution of all assigned delinquent accounts in compliance with all UACC policies and procedures and all state and federal regulations including the Fair Debt Collection Practices Act
- Demonstrate clear, concise and professional communication skills in all interactions with UACC customers
- Thoroughly understand and appropriately apply all available UACC collection tools and payment alternatives to minimize delinquency and credit losses
- Detail-oriented and strong organization skills
- Effective time management skills and ability to prioritize and multi-task to complete daily tasks while handling both incoming and outgoing calls
- Ability to meet goals and deadlines in a fast paced, performance driven environment
- Assisted supervisors by assisting representative with issues on accounts
- Maintained and submitted daily reports to describe interaction and activates
- Ability to diffuse and assist irate callers.
Behavior Technician
Action Behavior Centers, ABA Therapy for Autism
Keller, TX
03.2021 - 10.2022
- Provide direct client care in 1:1 and group settings utilizing a combination of intensive teaching and natural environment training
- Follow the prescribed behavioral skill acquisition and behavior reduction protocols as outlined in the client's individualized treatment plan built by BCBA/BC
- Collect, record, and summarize data on observable client behavior
- Effectively communicate with parents and caregivers regarding client progress as instructed by BCBA.
Preschool Lead Teacher
Primrose Schools
Keller, TX
12.2019 - 11.2020
- Developed and implemented daily lesson plans to meet student needs
- Led, supervised, and supported children during classroom activities
- Evaluated student achievement and growth using assessments
- Conducted parent-teacher conferences to discuss children's school adjustment, academic progress, and classroom behavior.
Special Education Paraprofessional/Substitute Teacher
DODEA Ikego Elementary School
Japan
02.2017 - 01.2019
- Kept students on task with proactive behavior modification and positive reinforcement strategies
- Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives
- Supervised students in classrooms, cafeterias, halls, schoolyards and on field trips.
Education
Bachelor of Arts - Interdisciplinary Studies
Western Governors University
Salt Lake City, UT08-2024
Certification - Administrative Assistant
Stratford Career Institute
High School Diploma -
Contiental Academy
Skills
- Multitasking and Time Management
- Ease with Computers and Technology
- Strong Organizational Skills
- Customer Service
- Fast Learner
- Exceptionally organized
- Telephone and email etiquette
Certification
- First Aid Certification
- CPR Certification
- RBT Certification
Languages
Spanish, Advanced
Languages
Spanish
Professional
Timeline
HR Specialist
MHMR of Tarrant County
06.2023 - Current
Account Representative/ Team Lead
United Auto Credit
08.2022 - 06.2023
Behavior Technician
Action Behavior Centers, ABA Therapy for Autism
03.2021 - 10.2022
Administration Assistant/ Self Employed
Marco's and Sons Landscaping
05.2020 - Current
Preschool Lead Teacher
Primrose Schools
12.2019 - 11.2020
Special Education Paraprofessional/Substitute Teacher
DODEA Ikego Elementary School
02.2017 - 01.2019
Bachelor of Arts - Interdisciplinary Studies
Western Governors University
Certification - Administrative Assistant
Stratford Career Institute
High School Diploma -
Contiental Academy
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