Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lissette Vidales

North las vegas,Nevada

Summary

Dynamic beauty advisor with extensive retail experience at Sephora, excelling in customer engagement and skincare consultations. Proven ability to enhance brand loyalty through personalized service and upselling strategies. Recognized for maintaining organized displays and achieving sales goals, while demonstrating strong communication and multitasking skills in fast-paced environments.

Developed strong customer service and sales skills in fast-paced retail environment, focusing on customer satisfaction and product knowledge. Demonstrates effective communication and ability to tailor beauty solutions to individual needs. Looking to transition into new field, bringing commitment to excellence and client-focused approach.

Friendly and personable, with natural flair for providing exceptional customer service and enhancing clients' beauty experiences. Possesses foundational knowledge of skincare and cosmetic products, paired with effective communication and sales skills. Dedicated to helping clients achieve their beauty goals and creating welcoming environment.

Offering passion for beauty and cosmetics, with eagerness to learn and develop in retail environment. Brings ability to quickly grasp new product information and techniques, coupled with strong communication and customer service skills. Ready to use and develop makeup application and skincare consultation skills in beauty advisor roll.

Overview

3
3
years of professional experience

Work History

Sephora Beauty Advisor

Sephora
11.2024 - Current
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in customer interest and engagement.
  • Processed payments,returns and entering sales in register for prompt customer service.
  • Increased sales on beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Maintained counter and display areas for cleanliness and organization.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Followed up with customers to increase satisfaction with purchases and services.

Amazon Warehouse Associate

Amazon
06.2024 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 70 pounds.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Completed regular cycle counts to maintain accurate inventory records.
  • Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Assembled pallets and crates for secure transportation of materials.
  • Verified quantity and description of materials received by checking merchandise against packing list.

Babysitter

Dutch Bros
08.2022 - 02.2024
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
  • Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.
  • Trained new employees on proper brewing techniques, equipment maintenance, and customer service standards.
  • Accelerated order completion times by efficiently multitasking between brewing, steaming, pouring, and serving various drinks simultaneously.
  • Developed strong product knowledge to upsell menu items and increase overall sales revenue.
  • Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Promoted additional items with beverages, increasing store sales.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.

Education

High School Diploma -

Shadow Ridge Highschool
05-2023

Skills

  • Customer service
  • Organization and multitasking
  • Cash handling
  • Team collaboration
  • Customer engagement
  • Flexibility and adaptability
  • Upselling strategies
  • Retail experience
  • Client relationship building
  • Attention to detail
  • Beauty trends
  • Merchandise restocking
  • Brand promotion
  • Event promotion
  • Cross-selling techniques
  • Returns processing
  • Cosmetics industry trends
  • Skincare consultation
  • Makeup application techniques
  • Appointment scheduling
  • Makeup application
  • Skin analysis
  • Makeup techniques
  • Esthetics
  • Display arrangements
  • Friendly and outgoing
  • Multitasking and organization
  • Empathy and patience
  • Verbal and written communication
  • Upselling and cross selling
  • Trend awareness
  • Beauty advising

Languages

Spanish
Full Professional

Timeline

Sephora Beauty Advisor

Sephora
11.2024 - Current

Amazon Warehouse Associate

Amazon
06.2024 - Current

Babysitter

Dutch Bros
08.2022 - 02.2024

High School Diploma -

Shadow Ridge Highschool

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Lissette Vidales