Lissette Buzassy
Wesley Chapel,FL
Overview
7
7
years of professional experience
Work History
Team Lead
Cricket Wireless
01.2018 - 07.2023
- Worked with managers and supervisors to develop weekly store goals and maintains positive working environments as appropriate for retail operations.
- Trained new team members by relaying information on company procedures and safety requirements.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided exceptional customer service experience. Assisted customers with any concerns regarding their
account and bill.
Take-Out Specialist
BJ's Restaurant & Brewhouse
04.2019 - 09.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Collaborated with team members to execute fast-paced foodservice and preparation work.
Retail Sales Assistant
PacSun
03.2016 - 08.2018
- Tracked daily cash handling, reconciled sales and prepared bank deposits.
- Trained employees, monitored performance and conducted periodic reviews focused on continuous improvement.
- Demonstrated accountability by managing store opening and closing procedures.
- Assisted management with operational tasks, maintaining store cleanliness, and ensuring smooth operations.
- Oversaw expenses, labor hours, and promotional initiatives to meet profit goals.
Education
Associate of Arts -
Pasco-Hernando State College
Wesley Chapel, FL2020
High School Diploma -
Wesley Chapel High School
Wesley Chapel, FL2016
Skills
- Measure Production & Monitoring
- Microsoft Office
- Google Cloud Platform
- Computer Literacy
- Documentation Review
- Service Quality Improvement
- New Process Integration
- Data Entry
- Database Reporting
Languages
Spanish
Limited Working
Timeline
Take-Out Specialist
BJ's Restaurant & Brewhouse
04.2019 - 09.2022
Team Lead
Cricket Wireless
01.2018 - 07.2023
Retail Sales Assistant
PacSun
03.2016 - 08.2018
Associate of Arts -
Pasco-Hernando State College
High School Diploma -
Wesley Chapel High School