Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lissette Buzassy

Wesley Chapel,FL

Overview

7
7
years of professional experience

Work History

Team Lead

Cricket Wireless
01.2018 - 07.2023
  • Worked with managers and supervisors to develop weekly store goals and maintains positive working environments as appropriate for retail operations.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided exceptional customer service experience. Assisted customers with any concerns regarding their
    account and bill.

Take-Out Specialist

BJ's Restaurant & Brewhouse
04.2019 - 09.2022
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Collaborated with team members to execute fast-paced foodservice and preparation work.


Retail Sales Assistant

PacSun
03.2016 - 08.2018


  • Tracked daily cash handling, reconciled sales and prepared bank deposits.
  • Trained employees, monitored performance and conducted periodic reviews focused on continuous improvement.
  • Demonstrated accountability by managing store opening and closing procedures.
  • Assisted management with operational tasks, maintaining store cleanliness, and ensuring smooth operations.
  • Oversaw expenses, labor hours, and promotional initiatives to meet profit goals.

Education

Associate of Arts -

Pasco-Hernando State College
Wesley Chapel, FL
2020

High School Diploma -

Wesley Chapel High School
Wesley Chapel, FL
2016

Skills

  • Measure Production & Monitoring
  • Microsoft Office
  • Google Cloud Platform
  • Computer Literacy
  • Documentation Review
  • Service Quality Improvement
  • New Process Integration
  • Data Entry
  • Database Reporting

Languages

Spanish
Limited Working

Timeline

Take-Out Specialist

BJ's Restaurant & Brewhouse
04.2019 - 09.2022

Team Lead

Cricket Wireless
01.2018 - 07.2023

Retail Sales Assistant

PacSun
03.2016 - 08.2018

Associate of Arts -

Pasco-Hernando State College

High School Diploma -

Wesley Chapel High School

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Lissette Buzassy