Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lita Gonzalez

San Jose,CA

Summary

Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.

Overview

7
7
years of professional experience

Work History

Warehouse Associate

OPTICOM SIGN POST SERVICES., LLC
03.2023 - 09.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Performed inventory control, such as counting, and stocking merchandise.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Customer Service Representative

OPTICOM SIGN POST SERVICES., LLC
06.2020 - 09.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Overnight Stocker

WALMART SUPER CENTER
09.2016 - 05.2018
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Maintained neat, organized stockroom free of hazards.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Interacted with guests in friendly and knowledgeable way.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

Education

Graduated With Certificates - Office Technology

Institute For Career Development
San Jose, CA
09.2003

High School Diploma -

William Clyde Overfelt
San Jose, CA
07.1993

Skills

  • Labeling and Boxing
  • Lifting and Sorting
  • Merchandise Staging
  • Order Picking
  • Pick Products
  • Motivated Team Player
  • Prepare Orders
  • Inventory Management and Planning

Languages

Spanish
Limited Working

Timeline

Warehouse Associate

OPTICOM SIGN POST SERVICES., LLC
03.2023 - 09.2023

Customer Service Representative

OPTICOM SIGN POST SERVICES., LLC
06.2020 - 09.2021

Overnight Stocker

WALMART SUPER CENTER
09.2016 - 05.2018

Graduated With Certificates - Office Technology

Institute For Career Development

High School Diploma -

William Clyde Overfelt
Lita Gonzalez