Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
7
7
years of professional experience
Work History
Warehouse Associate
OPTICOM SIGN POST SERVICES., LLC
San Jose, CA
03.2023 - 09.2023
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Assembled orders and packed items for shipment, conveying orders to shipping personnel
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Performed inventory control, such as counting, and stocking merchandise.
Loaded, unloaded, and moved material to and from storage and production areas.
Customer Service Representative
OPTICOM SIGN POST SERVICES., LLC
San Jose, CA
06.2020 - 09.2021
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Overnight Stocker
WALMART SUPER CENTER
San Jose, CA
09.2016 - 05.2018
Removed all boxes and related trash from sales floor and processed through compactors.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Inspected floor displays, noted missing items, and immediately replenished merchandise.
Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Maintained neat, organized stockroom free of hazards.
Assisted customers by finding items quickly to boost store satisfaction rates.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Stocked designated items on shelves, end caps and displays.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Interacted with guests in friendly and knowledgeable way.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.