L. DANNIELLE HURLEY
Kingsport,TN
Summary
Seasoned Sous Chef with a proven track record at Compass Group, enhancing kitchen operations and elevating food presentation standards. Expert in kitchen safety, sanitation, and mentoring, with a knack for fostering vendor relationships and menu development. Achieved significant improvements in customer satisfaction and team efficiency through innovative leadership and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Sous Chef
Compass Group
Kingsport, TN
03.2023 - Current
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Acted as head chef when required to maintain continuity of service and quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Monitored food production to verify quality and consistency.
- Coordinated ordering, receiving, storage, and distribution of food items.
- Directed kitchen staff in day-to-day operations including food production, sanitation, safety practices, and personnel management.
Cook
Compass One
11.2021 - 03.2023
- Stored food in designated containers, rotated inventory to reduce spoilage, and noted purchasing needs for supervisor review
- Readied ingredients in advance to expedite on-demand orders and recipes
- Prepared standardized meals to meet nutrition and portion specifications
- Cross-trained to fill in for absent team members and cover kitchen needs
- Cooked entrees, side dishes and appetizers following established recipes
- Accommodated special requests, substitutions or adjustments to meet dietary restrictions.
Grill Cook
Compass One
03.2021 - 10.2022
- Worked with expeditor to quickly move foods from grills to customers
- Supervised grilling of foods to avoid overcooking
- Backed up kitchen team members at different food preparation stations
- Controlled costs through low-waste cooking and proper portioning
- Kept work areas inspection-ready with constant cleaning and organization
- Set up for rush periods by stocking supplies and preparing basic items.
Barista
Compass One
11.2020 - 03.2021
- Followed money handling guidelines to verify check total, monitor tip disbursement and manage cash drawer
- Prepared and served coffee, tea and hot cocoa
- Described menu items and suggested products to customers
- Suggested food and pastry items to complement beverage orders
- Kept line moving by smoothly inputting orders and payments
- Navigated periods of high volume with calm demeanor to keep store operating to standard.
Human Resources Specialist
Army National Guard
08.2008 - 06.2013
- Offered friendly and knowledgeable customer service to team members and employees
- Helped build, maintain and revise HR policies, standards and documentation
- Monitored employees through regular assessments and performance evaluations
- Improved employee retention by increasing job satisfaction and enhancing communication.
Education
High School Diploma -
Dobyns Bennett High School
Kingsport, TN05.2004
None - General -
Tusculum University
Greeneville, TNSkills
- Customer satisfaction
- Kitchen safety and sanitation
- Food handling
- Problem solving
- Ability to multitask
- Allergen awareness
- Mentoring and coaching
- Food Styling and Presentation
- Positive and professional
- Vendor relationship management
- Menu development
Timeline
Sous Chef
Compass Group
03.2023 - Current
Cook
Compass One
11.2021 - 03.2023
Grill Cook
Compass One
03.2021 - 10.2022
Barista
Compass One
11.2020 - 03.2021
Human Resources Specialist
Army National Guard
08.2008 - 06.2013
High School Diploma -
Dobyns Bennett High School
None - General -
Tusculum University
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