Lithin Jain
Berkeley Heights,NJ
Summary
Motivated Software Developer focused on delivering high-quality products on tight schedules. Looking for an impactful position to work in a vibrant organization where my technical expertise and team management skills can be leveraged.
Overview
8
8
years of professional experience
Work History
Mainframe Analyst
Infosys Ltd.
Berkeley Heights, NJ
11.2023 - Current
- Client - FISERV , Domain - FINANCE
- Collaborated closely with functional analysts, testers and other stakeholders throughout the SDLC process.
- Identified opportunities for process improvements.
- Collaborated with other members of the IT team in order to troubleshoot any problems encountered during development or testing processes.
- Conducted code promotion from various stages in the development process.
- Automated the code promotion batch jobs using Rexx tool
- Coordinated with various development teams and tracked the release activities through Service now tool.
- Coordinated the monthly release activities and provided support with the code promotion activities for various development projects.
- Developed
Team Lead
Tata Consultancy Service (TCS)
USA, TX
05.2023 - 11.2023
- Client - Stellantis, Domain- Manufacturing
- Responsible for completing a time critical, high revenue project which span across multiple applications.
- Played the scrum master role and led a 7-member team.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Developed, tested and debugged COBOL programs for mainframe applications.
- Created and maintained JCLs to execute batch jobs on the mainframe system.
- Performed unit testing of all developed programs and documented results.
- Resolved technical issues reported during system testing phases.
- Translated user requirements into detailed design specifications for development teams.
- Conducted code reviews to ensure adherence to coding standards and best practices.
- Provided technical guidance and support to other members of the development team.
- Participated in meetings with project managers to discuss project timelines and deliverables.
Team Lead
Tata Consultancy Service (TCS)
Trivandrum, India
03.2022 - 05.2023
- Client - Stellantis, Domain- Manufacturing
- Ensured 24/7 production support for over 30applications coming under Mopar order management and warehouse management system(Client-Stellantis).
- Trained the team and enhanced their technical and functional knowledge and ensured 100% productivity.
- Identified and presented the areas of improvements with the current Applications to the Business.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Delivered products to customer locations on time.
- Developed, tested and debugged COBOL-DB2 programs for mainframe applications.
- Performed unit testing of all developed programs and documented results.
- Resolved technical issues reported during system testing phases.
- Conducted code reviews to ensure adherence to coding standards and best practices.
- Designed, implemented, deployed, tested and troubleshooted applications on IBM Mainframes using COBOL, JCL, DB2 technologies.
Technology Analyst
Infosys Ltd.
Trivandrum, India
11.2015 - 03.2022
- Client - AB Inbev, Domain: Retail-Manufacturing
- Coding and editing Cobol programs, CICS screens, JCL and Undertook Unit Testing and System integrated testing for batch and online jobs.
- Prepared Technical Specification Documents Involved in Unit testing.
- Application maintenance and support.
- Incident triaging and resolution.
- Reports of weekly and monthly status.
- Undertook Continuous Improvement Activities.
- Training and transfer of knowledge.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Collaborated with others to discuss new opportunities.
- Recognized by management for providing exceptional customer service.
- Developed, tested and debugged COBOL programs for mainframe applications.
Education
Bachelor of Technology - Electronics And Communication
Mahatma Gandhi University
KERALA,INDIA06.2015
High School Diploma -
St. Joseph Central School And Junior College
KERALA,INDIA05.2011
Skills
- COBOL,JCL,CICS,VSAM,IMS,DB2,SQL,MQ-Series,Easytrieve,Microfocus
- Operating System- MVS/ZOS
- Panvalet,File-aid,Ca7,QMF,SPUFI,TWS,IOF
- Requirements Gathering and Analysis
- JIRA,ServceNow
- Agile/Scrum Methodology
- Project Management
- Application Development
- Code Analysis and Development
- Teamwork and Collaboration
- Mainframe Operating Systems
- Code Review
- Unit, Integration, and System Testing
- Amazon Web Services
- Debugging and Troubleshooting
- Project Coordination
- Customer Support
- Agile Development Frameworks
- Source and Version Control: Github,ChangeMan,DCCS,Endevor
References
Name :Tijo Thomas
Designation : Project Manager
Email Id : Tijo_thomas01@infosys.com
Phone no : +91 999-509-9309
Name :Suneet Parab
Designation : Project Manager
Email Id : suneet.parab@tcs.com
Phone no : +1 947-479-1378
Languages
English
Native/ Bilingual
Hindi
Professional
Malayalam
Native/ Bilingual
References
References available upon request.
Timeline
Mainframe Analyst
Infosys Ltd.
11.2023 - Current
Team Lead
Tata Consultancy Service (TCS)
05.2023 - 11.2023
Team Lead
Tata Consultancy Service (TCS)
03.2022 - 05.2023
Technology Analyst
Infosys Ltd.
11.2015 - 03.2022
Bachelor of Technology - Electronics And Communication
Mahatma Gandhi University
High School Diploma -
St. Joseph Central School And Junior College