Lito Carbonel
Mountain View,CA
Summary
IT professional with comprehensive background in implementing and maintaining complex IT systems. Proven track record of driving technological solutions to meet organizational needs, with emphasis on team collaboration and achieving project goals. Known for adaptability and effective communication in dynamic environments, with skills in network management and cybersecurity.
Overview
29
29
years of professional experience
Work History
Staff IT Engineer
Illumina
Foster City, CA
05.2023 - 01.2025
- Led infrastructure upgrades to enhance system performance and reliability.
- Developed automated scripts to streamline routine maintenance tasks.
- Implemented security protocols to safeguard sensitive data and systems.
- Mentored junior engineers, fostering skill development and team collaboration.
- Managed complex IT projects, ensuring alignment with organizational goals.
- Optimized network configurations, improving connectivity and reducing downtime.
- Conducted system audits to identify vulnerabilities and implement corrective actions.
- Collaborated with cross-functional teams to design innovative IT solutions.
- Established strong vendor relationships for procurement of high-quality hardware and software products at competitive prices.
- Managed IT projects from inception to completion, ensuring on-time delivery within budget constraints.
- Led a team of junior engineers in successful project execution while fostering a positive working environment that encouraged professional growth.
- Performed root-cause analysis of recurring issues, developing targeted solutions to prevent future occurrences.
- Coordinated with stakeholders to ensure seamless integration of new systems into existing workflows while minimizing disruption to daily operations.
- Evaluated emerging technologies for alignment with organizational goals, recommending strategic investments as appropriate.
- Identified and corrected system faults to minimize operational system downtime.
- Provided technical support in both on-site and telephone consultations.
- Managed and monitored installed systems for highest level of availability.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
- Wrote and maintained custom scripts to increase system efficiency and performance time.
- Oversaw development and maintenance of organization computer systems and intranet.
- Designed and implemented system security and data assurance.
Sr. IT Engineer
Illumina
Foster City, CA
04.2015 - 03.2023
- Led troubleshooting efforts for complex IT issues, improving system reliability and user satisfaction.
- Streamlined ticketing processes, enhancing response times and service delivery efficiency.
- Mentored junior engineers, fostering skill development and knowledge transfer within the team.
- Implemented IT policies and procedures to ensure compliance with industry standards and best practices.
- Collaborated with cross-functional teams to design and deploy network solutions that supported business objectives.
- Analyzed system performance metrics, driving continuous improvement initiatives for IT infrastructure stability.
- Evaluated emerging technologies and recommended strategic investments that aligned with organizational goals while providing long-term value for the company.
- Reduced server downtime by performing regular hardware upgrades and software patches.
- Developed comprehensive documentation for IT infrastructure, ensuring efficient knowledge transfer among team members.
- Conducted thorough root cause analyses following incidents, leading to improved preventative measures and reduced recurrence rates.
- Provided expert-level technical assistance to end users, resolving complex issues in a timely manner.
- Collaborated with cross-functional teams to successfully complete large-scale technology projects on time and within budget.
- Maintained high availability of critical business applications by proactively addressing potential issues before they escalated into outages.
- Mentored junior IT support engineers, fostering a collaborative environment that promoted professional growth and skill development.
- Streamlined IT support processes, resulting in faster issue resolution times and increased customer satisfaction.
- Improved system stability by implementing proactive IT maintenance and monitoring procedures.
- Connected to computer of client using remote link to install programs and applications.
- Patched software and installed new versions to eliminate security problems and protect data.
- Set up and administered Windows and Linux systems and configurations.
- Configured and tested new software and hardware.
- Tested new software and hardware prior to deployment.
Sr. Windows Administrator
Life Technology (formerly Applied Biosystems)
Foster City, California
01.1999 - 01.2010
- Managed Windows Server infrastructure to ensure optimal performance and security.
- Led deployment and configuration of virtual machines using VMware technologies.
- Oversaw backup and disaster recovery initiatives to safeguard critical data assets.
- Implemented system monitoring solutions, enhancing incident response times and reliability.
- Mentored junior administrators, fostering skill development and knowledge sharing.
- Implemented Group Policy Objects to enforce consistent security standards across all devices within the organization.
- Developed comprehensive documentation for the Windows infrastructure, enabling smoother handoffs between team members and increased efficiency.
- Led migration projects from legacy systems to modern Windows platforms, improving performance and supportability.
- Maintained high-availability systems through regular patching and proactive maintenance tasks, ensuring optimal performance at all times.
- Collaborated with cross-functional teams to diagnose and resolve complex technical issues, enhancing overall system stability.
- Provided expert support for end-users experiencing technical issues related to Windows services, consistently maintaining a high level of customer satisfaction.
- Planned and implemented upgrades to system hardware and software.
- Devised scripts and automation tools to improve system efficiency.
Desktop Support
Applied Biosystems
Foster City, California
01.1996 - 01.1999
- Provided desktop system administration and support to approximately 2500 PC and MAC.
- Provided user support to resolve desktop application issues and connectivity problems.
- Provided help, support and assistance in initial installation of the system, setup and maintenance of the user account, data recovery, etc.
- Provided assistance with computer moves.
- Configured network printer on Novell print queue.
Education
AS - Computer/Electronic Technology
Mission College
Santa Clara, CAAA equivalent - Business Administration
Foothill College
Los Altos Hills, CABusiness Administration
San Diego State
San Diego, CASkills
- 30 years of Information Technology experience
- IT problem management
- IT infrastructure
- IT incident management
- Enterprise architecture
- System administration
- Virtualization technologies
- Information security
- IT performance management
- IT asset management
- Server maintenance
- Hardware troubleshooting
- File management
- Equipment monitoring
- Troubleshooting and diagnosis
- Server analysis
- TCP/IP protocol
- Switches and routers
- Disaster recovery planning
- System updates
- IT documentation
Timeline
Staff IT Engineer
Illumina
05.2023 - 01.2025
Sr. IT Engineer
Illumina
04.2015 - 03.2023
Sr. Windows Administrator
Life Technology (formerly Applied Biosystems)
01.1999 - 01.2010
Desktop Support
Applied Biosystems
01.1996 - 01.1999
Business Administration
San Diego State
AS - Computer/Electronic Technology
Mission College
AA equivalent - Business Administration
Foothill College