LITONJA WHITE
Frankfort,KY
Summary
Dynamic and results-driven professional with a robust background in sales and administrative support, seeking a challenging position to leverage expertise. Proven experience in purchasing, sourcing, material flow management, strategic planning, and forecasting within collaborative team environments. Accomplished in retail management, consistently enhancing store performance through effective team collaboration and strategic initiatives. Recognized for strengths in inventory management, customer service excellence, and staff training, with strong adaptability to evolving business landscapes that drives consistent achievement of organizational goals.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
FAMILY DOLLAR
09.2022 - 09.2023
- Managed inventory levels, implementing efficient stock management practices.
- Maintain inventory, store appearance, and completed daily paperwork including end-of-day (EOD) reports
- Supervise, training, and develop store associates by applying the store’s operating practices and procedures
- Enhanced customer service standards, resolving escalated issues promptly and effectively.
Sales Assistant
Toyota Tsusho America, Inc
05.2016 - 03.2021
- Reviewed and processed purchase orders from customers that led to the shipment of goods from the supplier to Toyota Tsusho and from Toyota Tsusho directly to the customer
- Arrange and plan logistics for shipping of customer orders
- Prepare and disburse invoices to customers and suppliers that led to the reconciliation of transactions with statements and accurate financial records of receivable and payable accounts
- Communicate with both customers and suppliers about potential shipment issues and address shipping concerns as they happen leading to the successful resolution of customer complaints and concerns
- Maintained accurate inventory records using dealership management software, enhancing operational efficiency.
Administrative Assistant
HYDRA WAREHOUSE
01.2015 - 02.2016
- Processed orders and picked products to be loaded.
- Prepare Bill of Ladings either in customer’s SAP or manually.
- Maintain customer records
- Expedite correction or adjustment
- Resolve product or service problems
- Maintain inventory in our third-party logistics system.
- Managed daily office operations and maintained efficient workflow processes.
Education
Master of Business Administration - Business Administration
Kentucky State University
Frankfort, KY01.2016
Bachelor of Arts - Business Administration
Kentucky State University
Frankfort, KY01.2014
Skills
- Project management, inventory management, negotiation, customer service, interpersonal communications, relationship building, purchasing, logistics, ISO, FIFO, problem-solving, accounts payable and receivable, order processing, customer networking
Timeline
Assistant Store Manager
FAMILY DOLLAR
09.2022 - 09.2023
Sales Assistant
Toyota Tsusho America, Inc
05.2016 - 03.2021
Administrative Assistant
HYDRA WAREHOUSE
01.2015 - 02.2016
Master of Business Administration - Business Administration
Kentucky State University
Bachelor of Arts - Business Administration
Kentucky State University