Litzi Rojas-Diaz
Sherman,TX
Summary
A hardworking and reliable employee with an extensive background operating cash registers, stocking merchandise, and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Resourceful professional in the food preparation and serving industry, known for high productivity levels and ability to efficiently complete tasks. Skilled in menu planning, kitchen equipment use, and maintaining hygiene standards. Exceptional at time management, teamwork, and adaptability, ensuring smooth kitchen operations and positive customer experiences. Excel in fast-paced environments by leveraging strong organizational and communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Service Worker
Texoma Medical Center
Denison, TX
06.2023 - Current
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Served meals to customers in a friendly and courteous manner.
- Ensured that all foods were prepared according to health department regulations.
- Maintained professional demeanor during interactions with customers and co-workers.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Set up trays with appropriate foods based on prescribed diets and delivered them promptly to patient rooms.
- Acquired new skills to support team and further accommodate customer needs.
- Ensured exceptional customer service during peak business hours.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Ensured compliance with food safety regulations to avoid contamination.
- Delivered many trays per day with orderly and efficient approach.
Cashier
Raising Cane's
Sherman , TX
10.2021 - 11.2022
- Answered customer questions and provide store information.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Completed opening, closing and shift change tasks by following company guidelines.
- Greeted customers promptly and responded to questions.
- Portioned and packaged food onto plates for delivery to clients and patrons.
- Practiced various safety methods daily to avoid food spoilage and food borne illnesses.
- Received and stored food and supplies.
Cashier
Palio's Pizza Cafe
Sherman , TX
05.2020 - 08.2020
- Accepted cash and credit card payments, issued receipts and provided change.
- Kept customer and food preparation areas clean and well-organized.
- Cooked menu items based on customer orders.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Dropped off food and drink orders for customer pickup.
Education
High School Diploma -
Sherman High School
Sherman, TX05.2023
Some College (No Degree) -
Grayson College
Denison, TXSkills
- Cash counting machine operations
- Safe food handling
- Fluent in Spanish and English
- Comfortable standing for long periods
- Cleaning and sanitation
- Customer service
- Good communication
- Strong work ethic
- Adaptable
Education and Training
other
Certification
- CPR Certified - Currently active
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Food Service Worker
Texoma Medical Center
06.2023 - Current
Cashier
Raising Cane's
10.2021 - 11.2022
Cashier
Palio's Pizza Cafe
05.2020 - 08.2020
High School Diploma -
Sherman High School
Some College (No Degree) -
Grayson College
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